1. Knowledge Based Management
Our journey from confusion to clarity
Vince & Matt Thompson Owners Semco Carbon

2. Our Problem Existing Systems Limited Growth
Lack of Systems Limited Growth
Limited Knowledge Sharing
No Centralized Database
Owner Apathy
Inefficiency
Work Duplication
Employee Frustration

3. Status Quo Since 1971 Multiple Databases Quotations
Limited User Access
No Data Sharing
Quotations
No Standard Template
Drawings /Technical Information Missing
Accounting Software
No Inventory Tracking
No Cost Accounting
No WIP
Manual Timesheets
No Job Cost Reports

4. But, we were fast! Customers Expected We Delivered Quick Quotations
Cheap Prices
Fast Delivery
No Accountability
We Delivered
Quick Estimations
Customer Friendly Prices

5. Until, we were slow.. We Received We Produced Poor Drawings
Incomplete Information
Pressure to Deliver
We Produced
Inefficiency
Excess Scrap
No Data /Metrics
Lower Margins
Employee Frustration

6. It only took 3 decades to change..
Needed a Centralized Database
Job Estimation/Quotations
Documents
Accounting Functions
Inventory
Project Data
Instant Job Status
Contact List
Audit Trail/Accountability

7. We need more, more, more, data!
Job Shop Estimation Software
Easy
Quick Fix
Incomplete Solution
Enterprise Resource Planning Software
Integrated Key Functions
Compete Data Capture
Complete Solution

8. Enterprise Resource Planning to the rescue!
Instant Answers For All Users
Job Status
Project Data, BOM, Drawings,
Scrap Rate
Employee Attendance
Job Cost Reports
Remote Access
Audit Trail
Inventory
WIP

9. Well, now we have the time…
A Slow Economy in 2009 Provided
New Company Ownership
Time to Buy
Time to Train
Time to Implement
Capital Expenditures
ERP Software
SQL Operating System
New Servers
Shop Workstations
Barcode Scanners

10. All in one for Key Users

11. Materials, Documents, and Processes

12. Clear Instructions, with Barcode Data Capture

13. Priceless

14. Information Lite for Shop Users.

15. Spend money to make money!
Total Investment
Hardware $ 7,025.41
Software $43, ( )
Training $19, ( )
Total $69,650.26

16. Results! Increased Sales ≈ 450% over 2 years Increased Staff Only 60%
Increased Margin
Increased EBITDA
Reduced Employee Frustration
Reduced Customer Frustration
Reduced Reliance on Key Employees

17. Knowledge is Margin! Sales Growth %
December 2009: 12 Active employees X
December 2010: 16 Active Employees 1.65X 165%
December 2011: 20 Active Employees 4.52X 452%

18. Knowledge Based Management
Our journey from confusion to clarity
Vince & Matt Thompson Owners Semco Carbon