1. We did LibQUAL+®: Now what?
Amy Hoseth
Colorado State University Libraries
January 26, 2009

2. Before the survey: Educate and prepare

3. 1. Read up on the background and development of the survey

4. 2. Promote your survey

5. After LibQUAL+®: Make the most of your results

6. 3. Appreciate LibQUAL+® for what it is: a total market survey

7. 4. Don’t forget about the comments box

8. 5. Report the results back to your users

9. 6. Consult the norms tables

10. 7. Learn SPSS (or make friends with someone who knows how to use it!)

11. 8. Talk to your peers

12. 9. Consider hosting a Library Summit

13. 10. Do it again

14. Hoseth, Amy E. “We Did LibQUAL+® - Now What
Hoseth, Amy E. “We Did LibQUAL+® - Now What? Practical Suggestions for Maximizing Your Survey Results.” College & Undergraduate Libraries, Vol. 14(3), Spring 2008:

15. Questions?