1. E-government Working Group
E-government in Spain
Actual policy / main targets
AER (Administración En Red) New strategic Plan for Public Administration Modernization
Most important building blocks/implementation strategy
Five action lines
Electronic data interchange, replacing administrative certificates in paper
Electronic National Document of Identity (DNI)
Creation of ‘centers of service to the citizen’
The administrative simplification, redesign and integration of procedures
The tecnological reestructuration of the Ministry for Public Administration
Main achievements
Starting point
High quality (and very used) specific systems from some Agencies
13/14 September
E-government Working Group

2. E-government Working Group
E-government in Spain
Most beneficial e-government service / main benefits
Tax Agency electronic services for citizens and business
E-services from Social Security system
Main challenges for the future
A holistic, strategic and armonized vision of eGovernment
e-Cooperation an Coordination with Departments, Autonomous Communities and Local Councils
13/14 September
E-government Working Group