1. Scheduling Gas Maintenance & Construction Resources AGA Workshop – Resource Management & Work Forecasting
Artie Georgacopoulos
Director - Resource Planning & Scheduling
September 2015

2. Why Schedule?
Creates link between mandated / compliance due dates, and field execution
Allows for supervisors and crews to see which projects are on the horizon, and prepare for them
Scout out location
Ensure proper materials & tools are available
Send field intelligence back to planning organization if job modifications are required
Lower instances of false starts

3. Why Schedule?
Drives proactive and efficient use of overtime, if required
Identifies gaps in
Resources
Shovel ready work
Permits / Police Details
Keeps crews in line with company requirements and commitments
Increases customer satisfaction

4. Planning and Scheduling Activities
Annual Work Plan
Inputs
Emergency Work (historical + intelligence)
Mandated / Compliance Work (defined + estimates)
Replacement Work (Leak Prone Pipe)
Growth (market driven)
Discretionary
Training / Weather / Sick / Vacation
Headcount
Outputs
Monthly Targets
Staffing / OT
Units of work by category
Specific to Operating area
Overtime requirements
Outsourcing requirements
Daily / Weekly Schedule
Monthly targets form basis of schedule
Ensures work is scheduled in advance of compliance due date
Maintains flexibility for emergency work
Aligns with & advises customer appointments
Backup work identified if scheduled job is not workable
Refreshed & published weekly
Field Activity
Activities monitored daily
Run / Crew sheets sent out 2x per day (allows dispatch to know where crews are)
Job Status updated via mobile data terminals
Schedulers review pending work during refresh and feed back into schedule and monthly targets
Project Close Out
Project closed in work management system / asset register
New assets mapped, replaced assets abandoned
Charges reconciled & invoices paid
Monitor / Control / Update

5. Work & Worker Profile

6. Available Employees / Crews
Scheduling Inputs
Shovel Ready Work
Available Employees / Crews
Known Emergency Work
Qualifications
Monthly Targets
Equipment

7. Schedule / Work Review
Hourly communication with supervisors to monitor progress of work
Mid-day adjustment of crew locations
Communication to central dispatch
Daily review of work inventory with communication to work preparers (pull work)
Weekly refresh of work completed / planned
Weekly update meeting with supervisors to review upcoming work
Weekly publishing of upcoming schedule (push work)

8. Keys to Scheduling Success
Build flexible jobs into schedule to allow for emergency work
Can be delayed / deferred
Not critical to public safety
Plate and go
Identify trends with inspection cycles to adjust for emergency work
Lock in customer dates when they are known
Days / Weeks / Months in advance

9. Today vs. Tomorrow Yesterday Daily schedules Multiple formats
Ad-hoc reporting
No measurement of schedule performance
Various methods for reviewing pending work
Today / Tomorrow
Long range schedule
Single format
Standard reporting
Schedule adherence, and attainment metrics
Common methods for entering and reviewing pending work
Status Management
Data Clean Up
Allows for easier training of new schedulers