1. © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential C97-418641-00 1 Cisco Unified Communications 9 and 3 Upgrade Offer

2. © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential C97-418641-00 2 What: Upgrade to Unified Communications Manger 7.1 (5) or UC 8.x or 9.0 using a new bundled package offer of $9/user* for license, and 3 year Unified Communications Software Subscription** (UCSS) at standard pricing 9 & 3 Upgrade Offer can be combined with other promotions and standard discounts*** When: Offer available April 5, 2012 - April 5, 2013 * Exception: $18 per user for Cisco Unified Communications Manager Business Edition upgrade pricing where user licensing includes Unity Connection **Exception: Higher education and government institutions that cannot commit to more than one year; Cisco Unified Communications Essential Operate Service (ESW) is required with UCSS. ***Please note that the 9 and 3 Upgrade Offer for Cisco Unified Attendant Consoles cannot be combined with Cisco Collaboration Breakaway PLUS Promotion (other standard discounts and promotions may be applied). All other eligible products in the 9 and 3 Upgrade Offer can be combined with Cisco Collaboration Breakaway PLUS. Cisco UC 9 and 3 Upgrade Offer

3. © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential C97-418641-00 3 Cisco UC 9 and 3 Upgrade Offer Eligible products for 9 and 3 Upgrade Offer: -Cisco Unified Communications Manager -Cisco Unified Communications Manager Express (upgrade to Cisco Unified Communications Manager) -Cisco Business Edition 5000 and 6000 -Cisco Unity Connection and Cisco Unity to Cisco Unity Connection 8.x or 9.0, which includes high availability at no additional cost (offer does not apply to Cisco Unity 8.0) -Cisco Unified Presence -Cisco Emergency Responder -Cisco Unified Enterprise or Business Attendant Console

4. © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential C97-418641-00 4 How to position the offer: -Always lead with CUWL migration -CUWL includes version upgrade at no additional charge -CUWL migration can be mixed with 9 and 3 Upgrade Offer and User Connect License -Every upgrade discussion is an opportunity to move any or all of the customers users to CUWL - If customers will not migrate to CUWL, then 9 and 3 Upgrade Offer should be the second option. Customers always have the option to migrate to CUWL at a later time. - Third option is to purchase upgrade software (if offered) priced at ~50% of User Connect Licenses Cisco UC 9 and 3 Upgrade Offer

5. © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential C97-418641-00 5 9 and 3 Upgrade vs. User Connect License Upgrade Value Comparison UCL (Ala-carte) Pricing for 100 Users UC ProductUCL 8.0 Upgrade Price Cisco UCM$105/user Cisco Unified Presence$10/user Cisco Unity to Unity Connection 8.x $38/user Total Cost$15,300 $7,580 in savings! (over 50% savings) PLUS you receive 3 years of UCSS 9 and 3 Upgrade Offer is clearly the cost-effective method of upgrading to 9.0 UCSS provides even greater value if upgrading more than once during 3 year period. Cost savings result in $22,880! 9 and 3 Upgrade Offer for 100 Users UC Product$9 / User Upgrade Offer Price 3 year UCSS Price Cisco UCM$9/user$26/user Cisco Unified Presence $9/user$4.2/user Cisco Unity to Unity Connection 8.x $9/user$20/user $2700 + $5020 Total Cost$7,720 *This assumes the customer already has Cisco Unified Communications Essential Operate Service (ESW) UCM – Unified Communications Manager

6. © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential C97-418641-00 6 UCL (Ala-carte) Pricing for 100 Users UC ProductUCL 8.0 Upgrade Price Cisco UCM$105/user Cisco Unified Presence $10/user Cisco Emergency Responder $10/user Total Cost$12,500 $6,360 in savings! (over 50% savings) PLUS you receive 3 years of UCSS 9 and 3 Upgrade Offer is clearly the cost-effective method of upgrading to 9.0 UCSS provides even greater value if upgrading more than once during 3 year period. Cost savings result in $18,860! UC 9 and 3 Upgrade Offer for 100 Users UC Product$9 / User Upgrade Offer Price 3 year UCSS Price Cisco UCM$9/user$26/user Cisco Unified Presence $9/user$4.2/user Cisco Emergency Responder $9/user$4.2/user $2700 + $3440 Total Cost$6,140 *This assumes the customer already has Cisco Unified Communications Essential Operate Service (ESW) UCM – Unified Communications Manager 9 and 3 Upgrade vs. User Connect License Upgrade Value Comparison

7. © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential C97-418641-00 7 Additional Resources Web Sites Cisco Unified Workspace Licensing Partners: www.cisco.com/web/partners/sell/technology/ipc/integrated- solutions/workspace_licensing.html Internal: http://wwwin.cisco.com/voice/products/cuwl/www.cisco.com/web/partners/sell/technology/ipc/integrated- solutions/workspace_licensing.htmlhttp://wwwin.cisco.com/voice/products/cuwl/ Cisco Unified Communications Software Subscription (UCSS) Partners: www.cisco.com/web/partners/sell/technology/ipc/integrated- solutions/Unified_Communications_Software_Subscription.html Internal: http://wwwin.cisco.com/voice/products/ucss/www.cisco.com/web/partners/sell/technology/ipc/integrated- solutions/Unified_Communications_Software_Subscription.htmlhttp://wwwin.cisco.com/voice/products/ucss/ Cisco Unified Communications Essential Operate Service (ESW) Partners:www.cisco.com/web/partners/services/technology/voice/uc/offer.html#~3 Internal: http://wwwin.cisco.com/CustAdv/services/advtech/voice/unified.shtmlwww.cisco.com/web/partners/services/technology/voice/uc/offer.html#~3http://wwwin.cisco.com/CustAdv/services/advtech/voice/unified.shtml Migration Corner Community https://www.myciscocommunity.com/community/technology/collaboration/product/u c/migration https://www.myciscocommunity.com/community/technology/collaboration/product/u c/migration

8. © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential C97-418641-00 8