1. Dominion Safety Programs “Changing the Culture” June 2013
Joseph Patten
Manager, Safety & Training
Dominion East Ohio / Dominion Hope

2. Dominion East Ohio Gas Dominion East Ohio: 1.2 Million Customers
Serving:
Northeast Ohio
Cleveland
Akron
Canton
Youngstown
Lima
Marietta
1,535 Employees

3. Dominion Hope Dominion Hope: 114,000 Customers Serving: West Virginia
Clarksburg
Morgantown
Fairmont
Parkersburg
Madison
190 Employees

4. Dominion Gas Operations 2012 DART Rates
AGA Very Large Distribution Companies
Dominion East Ohio – 1.01
AGA Medium-Small Distribution Companies
Dominion Hope – .55

5. Dominion East Ohio OSHA Events LD/RD Events
Dominion Proprietary and Confidential

6. Dominion Hope OSHA Events LD/RD Events
Dominion Proprietary and Confidential

7. Dominion Gas Operations Safety & Training Organization
Sr. Vice President/ General Manager
Dominion East Ohio Operations & Rates
Dominion Hope Operations & Rates
Dominion Gas Operations Safety & Training
Safety & Training Staff
Ohio
West Virginia

8. Key Safety Initiatives at Dominion:
We focus on employee engagement.
Local shop Safety Committees
Get employees involved
Address local issues
Set shop goals
Worked with Local unions to develop
an employee safety survey
Teamed with union leadership to conduct the Survey in 1st quarter 2011
Communication was identified as an issue. Employees were not aware of injuries or motor vehicle accidents.

9. Increased employee Safety Awareness using Signs and Banners

10. Western Shop Safety Committee
Identified the need for better tools for Field Metering Services

11. Increased employee communication by:
Sending out “flash notices” on OSHA Injuries and
Preventable Motor Vehicle Accidents
Supervisors share information during weekly
safety tailgates
Safety articles in the “Ohio Pipeline” magazine
Hold Shop Safety Stand-down meetings
“Kickoff Safety” with joint letter from
Sr. Vice President and Union President

12. Key Safety Initiatives at Dominion:
Injury and Accident Review Calls
Job Site Safety Observations (JSSO)
Coaching Employees with Multiple Injuries
Weekly Supervisor-led Safety Meetings
Incorporate Safety Videos with employees
Ergonomics
Driver Safety

13. Key Safety Initiatives at Dominion:
Pre Job Briefings
Take 5
Driver Safety
Ergonomic Focus – Sprain / Strain Events
Process Safety Committees
Field Services
Construction

14. Key Safety Initiatives at Dominion:
Joint Sr. Management / Sr. Union Leadership
Safety Committees
Quarterly Meetings
Negotiated into Bargaining Unit Agreement
Key safety concerns given “hi visibility”
Action Items are reviewed at each meeting
until resolved

15. Driver Safety Partner with Drive Team
All Supervisors attended as part of Supervisor Safety Meetings
We recognized employees are being placed into vehicles they do not understand
Drive Team teaches:
Pivot Points
Rotation Points
Backing
Hand Signals
Braking
850 + employees trained
Accident Repair costs down in 2012
2013 – Developing further in house training

16. Ergonomics
Employees were educated on the importance of pre job stretching / ergonomics through:
Safety Videos
Meet and Greets at the local shops
Ergonomic Communications and Pamphlets
Physical Therapist helped us revise physical test for construction positions
Employee’s developed comfort level with PT, which made it easier to seek the Therapist opinion when dealing with minor incidents.

17. OUR FOCUS FOR 2013: Leverage local shop safety committees to
identify risks and reduce exposure
Expand “process” safety committees
Working to increase availability of Physical Therapist
Benchmark Best Practices with other Local Utilities
Continue Focus on Driver Training

18. QUESTIONS ?