1. Indicators for Good Governance
Richard Murray
Swedish Agency for Public Management

2. Indicators for…
Steering
Rewarding
Controll
Mobilising
Understanding

3. …on what level? Micro – agency
Meso – policy areas (eduction, transport…)
Macro – the government as a whole

4. Good Governance? Trust of citizens Due process of law
Efficient production and programs
Democratically controlled
Attracting FDI

6. The Lisbon Agenda – performance of the public sector as a whole

7. Allocation of resources
Health status
Educational attainment
Crime rate
Resources
Quality of public administration
Size of bureaucracy
Transparency (citizens’ survey)
Effectiveness of government interventions (implementation)
Corruption

8. …by what means? Organisation Internal regulation of agency work
External regulation of agency work
Resources: staff, technology
Research and development
Steering
Control
Other

9. Efficiency & effectiveness
Rule of law
Democracy
Economic growth
International co-operation
Organi-sation X
Internal regulation
External regulation
Resources: staff, technology
R & D
Steering
Control
Other

11. Efficiency and effectiveness
Impact
Efficiency (productivity)
Quality
Useful/appropriate
Service quality
Outputs
Costs
Correct
Speedy

12. Rule of Law Due process Appeal Correct decisions
Possibilities of appeal
Possibility to sue the government
According to the law
Identical
Foreseeable
Correct handling
Transparency
Competent staff

13. Democracy Citizens’ influence Political control Loyal civil service
Objective and relevant decision preparations
Efficient means of steering and control
A well coordinated and flexible administration
Lucid organisation
Transparency and openness
Means of direct influence
Information on citizens’ preferences
Possibilities to hold accountable
General information on society
Democratic attitudes

14. Basic principle.: comparable with other statistics
National Accounts definitions
Delimitation of the public sector
Hours worked
Output, input
Costs
Quality

15. Education at a glance
Educational levels
Labour force surveys
Employed
Part-time, full-time
Sick-leave

16. Other sources OECD indicators on market regulation World Value Studies
Transparency International
Competitiveness reports