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Findlay Automotive Group

Published byRosemary York Modified over 6 years ago

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Presentation on theme: "Findlay Automotive Group"— Presentation transcript:

1 Findlay Automotive Group
Tyler Corder CEO / CFO Findlay Automotive Group

2 THE F&I BALANCING ACT

3 My Perspective GMAC Findlay Automotive

4 Sell Value-added products
Our Goals for F&I Complete the deal Sell Value-added products Enhance Revenue Legal disclosure Speed cash flow Create a happy buyer

5 Newsflash: CSI is a Sham!

6 The Perfect CSI Survey Would you buy from this dealer again?
Would you recommend this dealer to others?

7 Why is F&I Revenue so Important to Dealers?
Declining trend in service revenue Increased facility costs - upgrades Vehicle profit margins declining

8 Finance Reserve Are flat fees a better alternative?

9 F&I Payplans De-emphasize finance reserve
Please – no outside incentives!

10 Strategy: Limit Product Offerings
How do we select what we offer: Limited number of products Value to Customer Does it return the buyer to the dealership?

11 F&I Professionalism Proper selection of personnel Training!
Know the contract Know the law Know the products Sell the benefits

12 Compliance – What’s changed?
Bad Apples Information Age Litigious society Government regulation

13 Findlay’s Compliance Program
Group Finance Director Zero Tolerance Training Program Product Menu Compliance Audits

14 Final Thoughts Is it good for the customer?
Character should drive our actions Leadership sets the business ethics

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