1. Krishna Sigdel Ashish Rai Nepal Administrative Staff College
Role of a HR Manager
Krishna Sigdel
Ashish Rai
Nepal Administrative Staff College

2. Management
Manage + men + timely

3. "Management is the art of getting the things done through & with people”-Koontz Donnel
“Management is the process of designing and maintaining an environment in which individual work to accomplish selected aims” -Koontz & weilhrich

4. The traditional classification of management functions
Planning
Organizing
Controlling
Directing

5. Management

6. Manager…
One who manage other people and resources are called managers.
A manager is a person who is responsible for running a particular section, or a business or an organization, who is in-charge of people, and who carryout the activities that produce goods and services.
Without his/her leadership ‘the resources for production’ remain resources and never become production.

7. Human Resource Management
Human Resource Management (HRM) is the term used to describe formal systems devised for the management of people within an organization
Human Resource Management is concerned with the people dimension in management
Human Resource Management is a series of integrated decisions that form the employment relationship; their quality contributes to the ability of the organisations and the employees to achieve their objectives.

8. Functions of HRM

9. Roles of HR Manager

10. Strategic Role Administrative Role Act as change Agent
Assessing workforce trends
Assisting in workforce restructuring & downsizing
Advising in mergers and acquisition
Human Resource planning
Planning compensation strategies
Administrative Role
Clerical and administrative support operations (e.g., payroll and salary administration)
Interpreting HR Policies and procedures
Maintenance of records

11. Employee Advocate Role
“Champion” for employee concerns
Serves as “Morale officer”
Employee crisis management
Responding to employee complaints
Opinion survey
Operational Role
Identification and implementation of HR programs and policies—hiring, training, and other activities that support the organization.
The operational roles are:

12. Personnel Welfare Fire-fighting / Legal
Recruitment, selection,training & development, assessment of individual and group behaviour
Advisory- advising management on effective use of HR
Welfare
Research in employee and organisational problems
Managing services- canteen, shops, transport, etc
Motivation, counseling, leadership, communication, etc.
Fire-fighting / Legal
Grievance handling
Settlement of disputes
Handling disciplinary actions
Collective bargaining

13. Managerial Concerns
Effectiveness Vs Efficiency Effectiveness is attaining organizational goals Efficiency is getting the most output for the least input

14. Leading and Managing: Do they differ?
"Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall."
- Stephen R. Covey

15. Leader Vs Manager(EX)

16. Leader Vs Manager

17. Leaders vs. Managers LEADERS: do the right thing MANAGERS:
innovate
focus on people
inspire trust
have a long-range view
ask what and why
have eyes on horizon
challenge status quo
do the right thing
MANAGERS:
administrate
focus on systems and structures
rely on control
have a short-range view
ask how and when
have eyes on bottom line
accept status quo
do things right

18. Leading and Managing: Do they differ?
Manage THINGS; Lead PEOPLE
Manage YOURSELF;
Lead OTHERS
Manage COMPLEXITY;
Lead CHANGE

19. Qualities of HR Manager
Capacity for creative thinking, analysing situations, and reasoning objectively
Ability to inspire, motivate and direct employees
Capacity for leadership, a sense of social responsibility, and a standard of social justice
Personal integrity
Capacity for persuasion, patience and tolerance
A friendly nature, and a pleasing personality
BKB/NASC/BAT/2013

20. Qualities of HR Manager (Contd.)
Capable of working with and through other people
An ability to generate trust
A readiness to cooperate the subordinates in times of difficulty
A person with responsibility for performing a variety of HR activities.
Knowledge of business and organization
Specific HR knowledge and expertise
BKB/NASC/BAT/2013

21. Intelligences required
IQ - Rational Intelligence – the use of reason and rational thought.
EQ – Emotional Intelligence – using feelings to guide thought and action.
SQ - Spiritual Intelligence – Awareness of real and authentic identity. Capacity to discern meaning and act in alignment with core values and a defining sense of life purpose.

22. Challenges for HR manager
Globalization
Growing unionization
Revolution in IT and other technological innovations
Workforce availability and quality
Education of workers in basic skills
Demographics and Diversity Issues: more diversity of gender, age, and ethnicity

23. Organizational Restructuring / Right Sizing
Growth in Contingent Workforce
Increases in temporary workers, independent contractors, and part-timers caused by:
Need for flexibility in staffing levels
Increased difficulty in firing regular employees.
Reduced legal liability from contract employees

24. The HR Manager’s WORD MAGIC
10 words: I will provide daily guidance and direction to each employee.
9 words: I will openly encourage employee participation in decision making.
8 words: I will delegate for employee development and growth.
7 words: I trust employees to do the job.

25. The Manager’s WORD MAGIC
6 words: I will continually coach and counsel.
5 words: I will lead by example.
4 words: Employee input is essential
3 words: Feedback is continual.
2 words: Communicate daily.
1 winning word: Empower

26. Why Managers Fail ? Inability or unwillingness to delegate work
Improper use of authority
Setting poor example
Favoritism / Biasness
Lack of desired for the job
Unable to up-date himself

27. Managers – Beware ! “Today’s Peacock is tomorrow’s feather duster”

28. Any Questions ?
© 2005 Michael zur Muehlen. All Rights Reserved.

29. Nepal Administrative Staff College
- Krishna Sigdel
-Ashish Rai
Nepal Administrative Staff College