1. Pat Fay and Nancy Hoffman
Analytics: Business Intelligence, Data Warehouse, Enrollment Management
Pat Fay and Nancy Hoffman

2. Overview of CCCS
Student Retention Goals
Business Intelligence
System Components
Lessons Learned
Questions

3. CCCS
The CCCS comprises the state's largest system of higher education.
Its career and academic programs in the 13 state community colleges serve more than 162,000 students annually.

4. CCCS Student Strategic Goals
Student Access
Student Success

5. CCCS Strategic Goals Student Access – Key Strategies
Increase total enrollment at Colorado community colleges to the extent feasible given funding constraints.
Increase enrollment among growing population groups emerging from current demographic trends.
Expand online and hybrid program and class options.

6. CCCS Strategic Goals Student Success: Selected Key Strategies
Partner with four-year institutions to design and implement additional state-wide transfer agreements that meet the needs of students and the state.
Increase concurrent enrollment opportunities for students in Colorado high schools.

7. CCCS Strategic Goals Student Success: Selected Key Strategies
Increase investment in remediation and student support services for students in their first year of college.
Assess and implement successful strategies for remediation.
Continue to improve the delivery and effectiveness of student support services, including online support service for online students.

8. Business Intelligence
Concept of converting data to information
Strategic use of information to measure performance
An understanding of what drives our business needs

9. System Components Operational Data Store (ODS)
Enterprise Data Warehouse (EDW)
Student Retention Performance (SRP)
Banner Relationship Management (BRM)
Course Signals
DegreeWorks

10. Operational Data Store (ODS)
Provides a de-normalized view of Banner data
Offers a flattened environment in which to design and create reports
Provides the ability to extend ODS using customized composite views, Oracle Warehouse Builder (OWB) mappings and reporting views
Over 1000 Banner tables are replicated to ODS
Provides for incremental refresh of ODS composite (target) tables

11. Operational Data Store (ODS)
Allows reporting on detail data and answers to these types of questions
Who are the students who are nearing lifetime limit on Stafford Loans?
Who are those students who have repeated a course? How many times have they taken the course?
Who are the students who are nearing 30 credits of remedial course work?

12. Operational Data Store (ODS)
During registration, which course sections have not met minimum registrations and need to be cancelled?
Conversely, which course sections have wait lists indicating that another section should be opened.
What is the load for instructional and non-instructional assignments for faculty and adjuncts?

13. Enterprise Data Warehouse (EDW)
Multi-dimensional database that provides a complete view of current and past business conditions – allows look at trends over time
Offers comprehensive reporting and analysis capabilities, allowing for comparative reporting and analysis via:
Operational stars that can be refreshed with current data on a regular basis
Snapshot stars that offer a historical view of data at a point-in-time

14. EDW – Sample Cube Report Course Registration
Description: displays the generated credits and number of seats by academic year and academic period, filtered by latest event
Measures:
Seat Count
Credits Generated
GPA
Credit Attempted
Credits Earned
Credits Passed
Average Credits Generated
Average GPA
Average Credits Attempted
Average Credits Earned
Average Credits Passed
Attributes:
Academic Year
Academic Period Type

15. EDW – Sample Cube Report Course Registration

16. Student Retention Performance (SRP)
Major Features:
Business Intelligence Tools
Prebuilt Models & Analytics
Data Warehouse & Tools
Scorecard
Dashboards
Delivered Reports
Web Portal
Administration

17. Student Retention Performance (SRP)

18. Student Retention Performance (SRP)

19. Student Retention Performance (SRP)

20. Student Retention Performance (SRP)

21. Banner Relationship Management (BRM)
3 Components:
Campaigns
Early Alerts
Faculty Feedback

22. Banner Relationship Management Campaigns
Customer relationship management tool, used to send letters and/or s to selected populations of students on a designed timeline
Can be set up in advance, using templates for letters and/or s
Use of expressions, population selections, rules and timers determine who, what when, where and why
Communications are tracked in BRM – can be viewable in the SRP Advisor Dashboard

23. Banner Relationship Management Early Alerts
Notification to an identified group of students (e.g. at risk, high achievers, etc.)
Can be defined by types (e.g. hold alert, general alert, faculty alert, etc.)
s to students

24. Banner Relationship Management Faculty Feedback
Individualized notification to an identified group of students (e.g. at risk)
Faculty are prompted at a predefined interval to provide feedback
s to students

25. Course Signals Tool to increase persistence
Signals are generated by the instructor for students enrolled in a specific class for a specific term
Signals may be based on all or some of the following factors:
Student Performance (direct)
Student Effort (comparative)
Demographic Variables (direct)
Preparedness (comparative)

26. Direct: Looking only at the student’s information…
Course Signals
Direct: Looking only at the student’s information…
Performance
All graded items in D2L
Tests, assignments, quizzes, homework, activities
Demographics
Demographic information
Ethnicity, first generation status, age, PELL eligibility

27. Comparative: When compared to the other students in the course…
Course Signals
Comparative: When compared to the other students in the course…
Effort
Accessing D2L
Preparation
SOATEST information (ACCUPLACER, ACT / SAT)
High School gpa

28. Course Signals
Green = student has a low risk of not succeeding in the course
Yellow = student has a moderate risk of not succeeding in the course
Red = student has a high risk of not succeeding (failing) in the course

29. Course Signals – Student View

30. Course Signals – Faculty View

31. Course Signals – Advisee Status

32. DegreeWorks Curriculum Planning Assistant for Students and Advisors
A data store containing information on:
Requirements
Academic plans
GPA breakdowns
Exceptions applied
Prerequisites taken

33. DegreeWorks
The data stored allows academic planners to query DegreeWorks data to ascertain information such as:
Which students are approaching graduation.
Who will not get into a program due to poor GPA.
How many students plan to take a specific course next term.
What is the future demand for faculty loads and programs with increased or declining participation.

34. Best practices – Oracle Streams
Lessons Learned
Benefits – users are looking at their data from a different perspective
Data clean-up
Training
Process Modifications
Standards
Challenge – taking multiple systems of data together into the warehouse
Best practices – Oracle Streams

35. Questions
Questions??

36. Contact Information
Pat Fay Associate Vice President Business and Information Technology CCCS
Nancy Hoffman Sr Project Manager/ Business Analyst – Student & Financial Aid CCCS