1. Process View & Strategy Part 4- Internal Measures Based on the Book: Managing Business Process Flow.

2. Cost Resource-Activity match High Utilization (Low Safety Capacity)
Division of Labor (Job-Simplification)
High Standardization and Modularization
Effective Facility Layout
Clear Material Flow Pattern
Flow-Shop
Value Analysis- Value Added and Non-Value Added
Training
Method Improvement
Technology

3. Flexibility Cross-trained Workers Short Set-up Time
Delayed Differentiation (postponement)
Small Batch Size
Job-Shop
U-Shaped Layout
Commonality
Internal Uniformity vs. External Variability

4. Flow Time
Small Batch Size –uniform operations – short flow time - low setup time –
Small number of suppliers
Long term relationship with suppliers.
Suppliers located in short distances
Inventory Turnover
Reliability in flow time
No Starvation or Blockage
Centralization
Commonality
Pooling
Variance Reduction
Not high utilization

5. Quality Conformance of Design and Manufacturing Quality at Source
Reliability (quality over time)
Service Level
No Defect and Re-work
Training
Method Improvement
Management