1. Project 4: Website Accessibility and Usability Evaluation Focusing on Students with Disabilities
Group: Chris, Daniel, Jeff, Kathy, Shirelle, Vincent
Customers: Somphone, Todd

2. Problem Statement
Evaluating navigation and accessibility to critical information
Is the site usable for users without disabilities?
Test current site against users with specific disabilities
Want to see if they can access information easily
Check to see if the site is missing any information that may be desired for these particular students
Testing specifically students with visual impairments and fine motor skills

3. Our Evaluation Approaches
Web accessibility- “Web accessibility refers to the inclusive practice of removing barriers that prevent interaction with, or access to websites, by people with disabilities.”
Overall goal- provide users with various disabilities to access information in the easiest way possible
POUR (Perceivable, Operable, Understandable, Robust)
Examples:
Perceivable- text alternatives
Operable- keyboard shortcuts
Understandable- clear, readable information laid out in a predictable fashion
Robust- compatibility with disability tools

4. Usability Problems We’ve Encountered
Lack of consistency
Subcategories and links don’t follow a consistent pattern in how behave
Links aren’t all working
Not updated- site will
Phone numbers or addresses are either unidentifiable or simply not given
Web Accessibility Issues
Keyboard shortcuts missing general site functionality
Image alternative text does not always match up to images
Brief list, still need to test further

5. Methods Survey Usability Testing Interview For initial info
What device do you use?
What type of assistive software?
Completed electronically using Google forms
Usability Testing
Using participant’s own equipment
Video recording if possible
At UCI and off-site
Interview
Semi-structured
Post testing
In-person if possible

6. Types of Users Types of Users will be students with disabilities
At this point we anticipate:
6 participants total
4 UCI Students
Likely familiar with the DSC services
Experience with the process of applying for those services on the DSC website
2 Community Members
Likely unfamiliar or new to the DSC website
Uncertainty if we can find more participants

7. Subgroups
3 sub groups
Users with total blindness
Users with low vision
Users with low fine motor skills
Of the 4 UCI Students, all 4 of them are visually impaired
2 low vision
2 blind
1 user also uses a wheelchair and has low fine motor skills
For the community members
1 user is blind
1 user has low fine motor skills

8. Phases of Research Accessibility Analysis Survey User Study Interview
Group Evaluation: each team member analyzed a section of the website for usability issues that may arise
Survey
Focuses on how familiar participants are with the website currently as well as how they navigate websites in general (keyboard shortcuts, special software/hardware equipment, etc.)
User Study
Have the participants actually run through a scenario/s on the site, see for ourselves how easy it is for them to navigate the website [will try to have both a video and screen recording]
Interview
Exit interview, focusing on their experience, suggestions/comments about site, etc. [for re-evaluation purposes]
Evaluation
Analyze our findings to suggest improvements for the DSC website
Report
Present our findings to our customers

9. Approximately 1 hour meeting
User Contact
Contacted through DSC (Somphone)
As of now: Survey
Interview/Observation
Where we will meet
Local users will meet in the DSC conference room
Offsite users will meet on location
El Camino College
Braille Institute
Approximately 1 hour meeting

10. What will be asked
Survey sent out asking initial questions to familiarize ourselves with the users who will be testing
Will structure questions around survey results, and user study
Interview/Observation
Phase 1 Tasks
We will ask them to bring their personal devices
Focus on critical operations of the DSC website
Account creation
Navigation
Accessing student resources
Phase 2 Questions

11. Time Plan Finish group evaluations of DSC website
Draft scenarios for User Studies
User testing
Pre-final project presentation
Week 3
Weeks 4 - 5
Weeks 6 - 8
Week 9 - Finals Week
Draft and send out initial contact surveys
Draft interview questions
Interviews
Final report

12. Thank
You