1. Emotional Intelligence

2. Goleman’s Four Domains
Self
Personal Competence
Other
Social Competence
Recognition
Self-Awareness
Emotional self-awareness
Accurate self-assessment
Self-confidence
Social Awareness
Empathy
Service orientation
Organizational awareness
Regulation
Self-Management
Self-control
Trustworthiness
Conscientiousness
Adaptability
Achievement drive
Initiative
Relationship Management
Developing others
Influence
Communication
Conflict management
Leadership
Change catalyst
Building bonds
Teamwork & collaboration

3. Emotional Self-Awareness
The first of the four Emotional Intelligence (EI) domains.
Emotional self-awareness (knowing what one feels)
Accurate self-assessment (knowing who one is)
Self-confidence

4. Emotional Self-Awareness
Key to realizing one’s own strengths and weaknesses
Help’s one:
Be aware of their abilities and limitations
Seek out feedback
Learn from mistakes
Know where they need to improve
Know when to work with others with complementary strengths
Those with a higher self-confidence tend to perform better

5. Emotional Self-Management
The second EI domain.
Self-control
Trustworthiness
Conscientiousness
Adaptability
Achievement drive
Initiative

6. Emotional Self-Management
Regulates distressing affects such as:
Anxiety
Anger
Fear
Helps to inhibit emotional impulsivity
Helps us by propelling us to achieve goals
Reminds us of positive feelings that come when we attain our goals

7. Social Awareness The third EI domain. Empathy Service orientation
Organizational awareness

8. Social Awareness Helps to:
Read non-verbal cues about negative emotions
Judge other’s trustworthiness

9. Relationship Management
The fourth and final EI domain.
Developing others
Influence
Communication
Conflict management
Leadership
Change catalyst
Building bonds
Teamwork & collaboration

10. Relationship Management
How effective one is in attuning to or influencing the emotions of others
All other domains have influence on this one
One who is unable to control their emotions, or who is unable to be empathetic, is unable to manage their relationships well

11. Goleman’s Four Domains
Self
Personal Competence
Other
Social Competence
Recognition
Self-Awareness
Emotional self-awareness
Accurate self-assessment
Self-confidence
Social Awareness
Empathy
Service orientation
Organizational awareness
Regulation
Self-Management
Self-control
Trustworthiness
Conscientiousness
Adaptability
Achievement drive
Initiative
Relationship Management
Developing others
Influence
Communication
Conflict management
Leadership
Change catalyst
Building bonds
Teamwork & collaboration

12. Bibliography
Goleman, Daniel. "An EI-Based Theory of Performance." (n.d.): n. pag. EI Consortium. Consortium for Research on Emotional Intelligence in Organizations. Web. 25 Aug <