1. Texting in the workplace
Presenter: Noel Dutcher

2. Today’s Agenda Our reliance on mobile devices
Activity listing employees
Pros of text messaging in the work place
Cons of text messaging in the work place
Group Activity
Setting Boundaries and Guidelines
Conclusion Activity
Recap
Questions

3. Our Reliance on mobile devices
What if we forbid mobile devices, or what if we do not forbid mobile devices?
Take control in the workplace and set guidelines
The average Amercain year old sends and receives over 88 text messages per day, vs. 17 phone calls per day.
Statistic from: Frost, S. (2016). About Texting in the Workplace. Retrieved January 24, 2016,
from
As the manager, do you text?

4. Activity
List your employees in your work place
Do they text? Do you know?
What are their response rates like?
What other forms of communication are you currently using, and is it effective?

5. Pros of text messaging in the workplace
Notifications
Less distracting than ringtones
Not disturbing off-the-clock employees
Cost efficiency
Speed
Family check ins
Privacy
Faster and easier than
Almost always receive a response

6. Cons of text messaging in the workplace
Distraction if full attention is needed
Safety Hazards
Lack of response (if applicable)
Failed Sending/Lack of Service
Distraction from work duties
Not everyone uses text messaging
Constant checking of phone required
Abbreviations and codes may cause misunderstandings

7. Break
Please take a 5 minute break. When you return, we will begin our next activity.

8. Activity In groups, discuss your work places
Swap ideas that you have for current forms of communication
Are they effective or ineffective?
How could you make them better?

9. Setting boundaries and guidelines
Your policy cannot be one size fits all
Develop a “middle of the road” policy
Enable your employees
Establish consequences for violations of guidelines
Align guidelines with your company’s culture and principles
Do you want to cut off current customer relations?

10. Activity Conclusion activity in your groups.
Will you establish a “middle of the road” policy for texting in the work place? How does it align with your culture and established principles?
How will it effect your current employees?
Swap ideas with your groups to confirm ideas

11. Reliance on Mobile Devices Pros and Cons in the workplace
Recap!
Reliance on Mobile Devices
Pros and Cons in the workplace
Setting Boundaries and Guidelines
Review of Activities

12. Questions?
Please feel free to ask questions or ask for additional information. Any feedback is welcomed!

13. References
Frost, S. (2016). About Texting in the Workplace. Retrieved January 24, 2016,
from
Halverson, C. (2013, February 21). Texting in the Workplace: Establishing a
Company Policy. Retrieved January 24, 2016, from
  company-policy/
Turchetti, C. (2014, August 27). How Texting in the Workplace Could Damage
  Your Business. Retrieved January 24, 2016, from  
  business/openforum/articles/how-texting-in-the-workplace-could-damage-
  your-business/