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GETTING THE MOST FROM YOUR PUBLIC RELATIONS RESOURCES

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Presentation on theme: "GETTING THE MOST FROM YOUR PUBLIC RELATIONS RESOURCES"— Presentation transcript:

1 GETTING THE MOST FROM YOUR PUBLIC RELATIONS RESOURCES
 Paul Wagner, President, BALZAC

2 PUBLIC RELATIONS: it’s relationships with publics
How many publics do you have? Media—print, electronic, bloggers, etc Social media Trade Consumers Neighbors Local officials Employees And so many more

3 PR is a Function of Marketing
So what is marketing? Finding a need in the market, and develop a product to meet it. Promotion, protection and Enhancement of your brand

4 GOAL OF MARKETING: OPENING THE DOOR
You need to Define Winery Position You must Understand Distribution All this will Support Sales

5 So what is your position?
How are you different from every other winery on the planet? How are your wines different from the 120,000 SKUS in the market?

6 SWOT DIAGRAM Strengths Weaknesses Opportunities Threats

7 SWOT Analyze competitive PR programs Focus on high return programs
Invest in long term strategies

8 PR 101: The Basics Develop your key message—what makes you unique?
Identify your audience—who and where are they? Deliver the message Evaluate the results

9 MEDIA TRAINING GET A PROFESSIONAL Forget tv, focus on content
Forget tv, focus on content Consistent style and message Dramatics and emphasis Practice, practice, practice

10 DON’T JUST TALK; LISTEN
“Propaganda ends where dialogue begins.” Marshall McCluhan

11 So what are the delivery systems?
Identify your audience Deliver the message Evaluate results

12 Why all the focus on media?
Traditional media allows you to talk to one person, a journalist, and get you message to thousands, even millions of people Social media is more segmented and diverse…and the ratios are much smaller.

13 PR is marketing your message to the media and other publics
What is marketing? Looking for a need in the market. What does the media want/need?

14 WHAT (WINE) MAGAZINES WANT
Best buys High scores News Interesting photos More readers, better readers

15 MEDIA RELATIONS Get to know them Read their articles
Read their articles Talk to them about their interests Give them what they need

16 PUBLIC RELATIONS TACTICS
Press kit Press releases Sample mailings Newsletters Events and promotions Media training Media relations Trade shows Market visits Sales support

17 PRESS KIT A reference library Content Backgrounder
People, people, people Swot--what is different Recipes/photos/support Format—contact info! Style

18 PRESS RELEASES News, not announcements A/P style and format
Research the facts Read the publications Ask the editors Refine the story Resend or resell the story

19 SAMPLE MAILINGS What's the point? Who's the audience?
Editorial calendars Research and reminders

20 SPECIAL EVENTS Wine festivals Donations Market visits
Word of mouth—the buzz

21 WINE FESTIVALS: GOALS AND BUDGETS
Trade show booths--play to win, don't just show the flag Who will notice if you're not there--and how to deal with them Wine costs, travel expenses Piggyback for cost effectiveness Everyone else will be in town at the same time

22 EVENTS AND PROMOTIONS Start with goals and budgets
Match partners with your key messages Co-ops gain attention, but share focus. Don’t get lost. Negotiate to get what you need Define expectations, then meet them

23 DONATIONS: GOALS AND BUDGETS
Play to win--and think big One big role is better than twenty bit parts What can you get in return? Negotiate

24 MARKET VISITS: GOALS AND BUDGETS
Distributor meeting Key accounts lunch Media lunch Consumer event

25 NEWSLETTERS/BLOGS They're usually not news Goals and budget
Goals and budget Direct mail sales Build brand loyalty Create visitor traffic

26 WORD OF MOUTH: THE BEST MARKETING TOOL
Satisfied customers tell 8 people; unhappy ones tell 22 Your business must be perfect to get the recommendations If you don’t meet expectations, you lose Goals and a budget!

27 FACE TIME is better than FACEBOOK
Give your customers the tools they need to be active on social media Your business must be perfect to get the recommendations If you don’t meet expectations, you lose Develop goals and a budget!

28 STRATEGIES FOR MANAGEMENT
Management is the first public Approval process Defining expectations Cost effectiveness--national marketing amortization

29 PR 101 IN SUMMARY Know your message Identify your audience
Deliver the message Evaluate results

30 DEFINE EXPECTATIONS Goals and budgets
Hard results vs. Image enhancement Be accountable—for all our sakes


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