1. TAMP Systems Presents…
Minimizing a Business Catastrophe

2. Middle Country Public Library
Thank You
Middle Country Public Library
and - Our Sponsors

3. To learn how to minimize
Why Are We Here?
To learn how to minimize
damage sustained during a catastrophe/disaster
and maximize the
resiliency of your business.

4. How can you minimize the impact of a Disaster?By
Planning!

5. Don’t wait for a disaster to happen. Plan First!

6. Why Should Companies Plan?
Requirements:
Concern for Employees
Clients
RFP Responses
Auditing
Insurance (having a plan will make you more desirable to the underwriting community and will reduce your contingent insurance premiums)
Shareholders
Business Partners
Supply Chain
Service Level Agreements
Government (SOX, etc.)
Prudent Business Practice Law
BCP industry best practices calls for web-based software to create and manage plans
Loss of:
Reputation
Business Opportunities
Competitive Edge
Customers
Customer Confidence
Market Share

7. Types of Plans Business Continuity Plan (BCP)
Disaster Recovery Plan (DRP)
Continuity of Operation Plan (COOP)
Emergency Management Plan (EMP)
Crisis Management Plan (CMP)
Pandemic Incident Response Plan (PIRP)
Health Crisis Response Plan (HCRP)
Supply Chain Interruption Plan (SCIP)

8. Most Common Type of Plan
Up-to-Date
Resume

9. What is a Business Continuity Plan?
A preparation document that describes what you would do to continue and recover your Technology and Business Operations
after a “disaster”
A “disaster” is defined as:
Any major event that causes inaccessibility or inoperability to your facilities, technology & business operations, and possibly permanently…

10. What is a Disaster Recovery Plan?
A preparation document that describes what you would do to continue and recover your Technology Operations after a disaster

11. What is a Continuity Of Operations Plan?
A preparation document that describes what you would do to continue and recover operations after a disaster
Government agencies say that they are not running a business, so they have their own terminology:
COOP
COOP

12. What is a Emergency or Crisis Management Plan?
A preparation document that describes what you would do to respond to an
Emergency or Crisis Event.
Generally, these plans are scenario specific.
Crisis Mgt. Plan

13. What is a Pandemic Incident or Health Crisis Response Plan?
A preparation document that describes what you would do to continue your operations
when up to 50% of your
work force is absent.

14. Why 50% Absenteeism? Care for School-Aged Children
Fear of Getting Sick
Symptoms of Becoming Sick
Care for Sick Family Member
Actually Sick
Passed Away
Mourning Family or Friends
Physiological Effects of Situation
For Latest info on this Threat:
TAMP Pandemic Incident Intelligence – Service

15. What is a Supply Chain Interruption Plan?
A preparation document that describes
the business impacts of a prolonged supply chain interruption, as well as
mitigation strategies and plans.

16. Supply Chain Dependencies
Mission Critical Vendors/Partners
What would happen if they had a disaster and could not serve you?
If your technology vendors/partners have a disaster???
Do you expect your Vendors/Partners to help you in a disaster situation?
Will your software vendors provide you with ability to run their software on alternate computers?

17. How Can You Accomplish Planning?
Follow a Proven Planning Process

18. BCP Project/Process Life Cycle
Maintenance
Foundation
Process
Life Cycle
Training & Exercise
Identification
Plan Development
Decision

19. BC Plan Development Process
Major
Steps
DELIVERABLES
Foundation
Identification
Decision
Plan Development
Training & Exercise
Maintenance A C T I O N S
Obtain Management Support
Identify the Planning Team and initial planning information
Develop Project Plan
Issue Project Initiation Letter
Conduct Project Kickoff Meeting
Identify likely risks/ threats to cause a disaster
Identify business impacts of a disaster
Identify Supply Chain (Vendor & Partner) Dependencies
Identify existing plan data
Identify Recovery Resource Data
Analyze and choose recovery strategies to achieve RTOs
Determine and document the recovery tasks
Analyze the organizational structure to implement the Recovery Team Scheme (i.e., who does what and how)
Assemble the information gathered and decisions that have been made
Develop Plan narratives and links to dynamic Plan components
Document the Plan and Wallet Card
Publish the Plan and Wallet Card
Educate plan owners on its use & what to do in disaster and recovery situations
Optional - Train plan admin on how to use the BCM Software
Conduct an Awareness Exercise and issue a Report
Develop tools for subsequent exercises
Identify organizational changes that will require plan updates
Establish a maintenance program
Optional – Configure BCM S/W to keep plans up-to-date
Develop Plan Disclosure/Cert Statements for clients, employees, partners/vendors, and prospects
1. Project Initiation Letter
2. Project Kickoff Meeting
3. Project Plan
1. Risk/threat and business impact info
2. Supply Chain dependencies
3. Resource Data
1. Recommended
recovery
strategies
2. Recovery Tasks
3. Recovery Team
Scheme
1. Plan Template
2. Documented Plan Manual
3 Documented Wallet Card
1. Trained Plan Participants
2. Performed Exercise
3. Documented Exercise Rept
1. Maintenance Program
2. Optional S/W to keep Plans up-to-date
3. Plan Disclosure - Certifications Statements

20. Business Continuity Plan Ingredients
Introduction
Incident Response
Notification Procedures
Recovery Teams
Emergency Information
Mission Critical Operating Procedures
Dependency and Resource Inventory Information

21. Who Can Help You & How? Air Pollution Monitoring Systems:
American Ecotech
Communications Technologies:
Cypress Communications
Education and Information Sharing:
Adelphi University
Contingency Planning Exchange
Facilities Restoration Services (fire, smoke, water, mold, etc.):
Alexander Wall
ARAMASCO
Trade-Winds

22. Who Can Help You & How? Faith-based Mental Health Services:
Faithful Response
Financial and Banking Services:
Citibank
Helps in Disaster Situations:
Nassau & Suffolk Counties “OEM” Office of Emergency Management
Home and Business Resources:
Long Island Home Inventory
Information and Tools:
Catastrophe Readiness Clearinghouse at the Middle Country Public Library - Supported by Miller Business Resource Center

23. Who Can Help You & How? Insurance Solutions: Allstate Insurance
Allstate Foundation is an independent charitable organization
Keeps Your Pets Safe in Disaster Situations:
Pet Safe Coalition
Planning Software and Consulting Services for BCM:
TAMP Systems
Recovery Strategies:
Agility Recovery Solutions (they will come to you)
Continuity Centers, powered by Gtel Networks (a place to go)

24. Who Can Help You & How? Relief Services for Disaster Victims:
American Red Cross – Nassau & Suffolk Counties
L. I. Voluntary Organizations Active in Disasters
Safeguarding Services:
Protecting New York
Saves Heart-Attack Victim:
Cardiac Science Corp.
Stand-by Power:
Able Equipment Rental
Generation Power Systems

25. Closing Thought - Think About This…
“The only thing more
difficult than
‘Planning’
will be explaining
why you didn’t do it.”

26. Questions & Answers
Contact Information:
Tom Abruzzo

27. Continuity Planning Solutions - Consulting & Software
Thank You