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Transitioning Your Billing In-House

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Presentation on theme: "Transitioning Your Billing In-House"— Presentation transcript:

1 Transitioning Your Billing In-House

2 Zarina Nagrani President Professional Revenue Recovery Solutions

3 Choosing the Challenge of Revenue Cycle Management
Verifying Benefits Utilization Management Billing and Coding Collections Managing Your Payments Properly Managing Your AR Payer Relationships

4 5 Critical Things to Know When Deciding to Take Your Billing In-House
Staffing and Training Choosing a Software Separating from Your Current Billing Vendor Understanding Payer Policies and Procedures Transition Support Teams

5 Staffing and Training

6 Staffing and Training Building a highly skilled team requires a significant investment in time, training, cost and more. Hiring experienced, motivated staff and providing them with the necessary training on every aspect of revenue cycle management should be your primary focus PRIOR to billing your first claim

7 Staffing and Training Hire Staff with Industry Knowledge, Experience and Credentials Train, Train, Train Monitor and Audit Establish a Quality Assurance Team and Policies Retrain Regularly

8 Software Solutions

9 Choosing a software solution can be challenging.
Knowing which software can address your specific revenue cycle management needs is important. Research and testing take time but are necessary if, you want to avoid costly time consuming changes in the future

10 Software Primary Purpose and Design Who Owns the Data
Training and Support Customization and Collaboration Integration with Current Systems

11 Transition from an Outsourced Vendor

12 Your current vendor may:
Your current billing vendor may make transitioning to an in-house model seem impossible Your current vendor may: Obscure vital information Revoke Access to Your Billing and Payer Portals Threaten to Report Shortfalls to the Payers Stop Work on Your AR Withhold Valuable Reporting Data and Threaten Legal Action if You Terminate Services.

13 Understanding policies and procedure for each payer

14 Understanding policies and procedure for each payer can seem like an exhausting task
Private health insurance companies change their policies on billing and medical necessity so frequently it may prove difficult for a new team to keep up. Understanding and assimilating these changes into your own policies and procedures are essential to optimized reimbursement.

15 Understanding policies and procedure for each payer can seem like an exhausting task
Medical Necessity Criteria Diagnosis Coding Changes Billing Practices by Payer Collection Laws Appeals Processes and Rights Payer Policies and Procedures for Verification, UR, Billing etc.

16 Transition Support Team

17 Transition Support Team
Hiring a Transition Support Team can help mitigate all these challenges. - A strong support team, like PRRS, can provide training and staffing support, software recommendations, protection against unfair retaliation and clear and concise support on payer and internal policy and procedures.

18 Transition Support Team
Staffing and Training Software Assessment and Recommendations Account Review and Support Policy and Procedure Development Ongoing Training and Monitoring AR Review and Recommendations

19 For More Information Professional Revenue Recovery Solutions

20 Professional Revenue Recovery Solutions
Thank You Zarina Nagrani President Professional Revenue Recovery Solutions


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