1. Leadership Southern Maryland “Connections”
Class of 2017
May 5, 2017
Cedar Lane Dining Services Sustainability Project

2. Cedar Lane Senior Living Community
Cedar Lane Senior Living Community is a collaboration of 501 (c) (3) non-profit organizations serving seniors and disabled adults in Leonardtown since 1977.
Mission: To help residents age in place with maximum dignity, independence and quality of life.
Cedar Lane Senior Living Community

3. Cedar Lane Senior Living Community dining services program revenues are less than cost, the sustainment of the program cannot continue unless revenues equal cost.
The program provides both a nutritional and social benefit to residents.
Goals:
Improve dining program sustainability and effectiveness
Increase resident participation
Project

4. Team LSM Team Members Cedar Lane Team Members Beverly Stickles
Christine Sterling Senese
Deane Daugherty
LSM Team Members
Cynthia Brown
John Flatley
Rich Newberry
Michael Taft

5. The team met at Cedar Lane and dined with the residents to understand how the meal plan worked and what the challenges were.
The team toured the facility and met with staff to understand the current program.
A survey was developed and used to get input from the residents on their opinion of the program.
Preparation

6. Resident Dining Survey Results
Hot/Fresh
Variety
Quality
Taste
Food Portion
Drink Size
Timeliness
Servers Polite
Order Correct
Value
Competetive
Poller 1 3 2 4 5
3.00
REN
3.27
3.40
3.64 MT
4.36 6
2.09 7
2.64 8
2.27 9 JF 10
2.55 11
2.00 CB 12
4.00 13 14
4.45 15
2.45
Avg
3.13
2.80
2.47
2.53
3.33
4.27
3.67
4.20
4.07
2.40
StDev
1.19
1.42
1.36
1.46
1.50
1.03
1.08
1.44
1.30
1.13
Median
5.00
Dining staff service was rated highly
Food quality was rated average
Over all value was rated low

7. What are the available options to develop a sustainable dining services program?
What are the impacts if the dining services program cannot become self-sustainable?
What are the long-term implications if Cedar Lane Senior Living Community does not offer a dining services program?
What are the options for continuing a nutritional meal program for assisted living residents?
Discussion

8. Partner with College of Southern Maryland Culinary Program
Identify alternate source of meals
Designate the community as a Nutrition Site
Reduce the meal variety options vs. open menu
Adopt a buffet style service vs. tableside service
Opportunities

9. Decision Convert the community to an independent living only community
Reduce the dining service to a single meal option (Lunch)
Reduce dining services to M-F
Decision
This option allowed for an affordable dining services option to continue for those residents seeking a nutritious meal in a social setting.

10. Proposed Menu Solution
Before
After

11. Connection
The Cedar Lane Staff, Board Food Committee and the LSM Project Team were all considering similar solutions, whether this validates the decision going forward is to be seen. This does mean that the LSM Project Team did bring forward a concept that was agreeable and executable by Cedar Lane Senior Living Community meeting the expectations of the project.