1. 15
Sources of management information and management report
余慧欣
刘思怡 程曦

2. 1.Financial accounting records History of an organization transactions
1.Internal sources of information
1.Financial accounting records
History of an organization transactions
System for and control over transactions
(inventory control system)
2.Other internal sources
Payroll system
Production department
Accountants and solicitors
Staff

3. 1.Formal external resources Tax specialists—change in tax law
2.External sources of information
1.Formal external resources
Tax specialists—change in tax law
Legal expert &company secretary—new legislation , employment regulation
R&D official
Marking management—buying attitude of potential customers

4. 2.Special external sources
Directors
Associations
Government agency—industry and population trend
Syndicated services—a middle step
Consumer panels

5. f. Customers
g. Suppliers—Bid information , operational information , pricing information , technology
h. The internet
i. Database information—held by public bodies and business(e.g. Reuter , Dun and Bradstreet , AC Nielsen )
j. Data warehouse—provide a coherent set of information

6. 3. Information for control purposes
◆ plans :based on an awareness of the environment and current performance of the organization
◆control: feedback
◆for example ：
Payroll records
Wage payments
Inventory level
Customer data
Customer sales account
External data

7. 4.costs of information

8. 5 costs, benefits and limitations of external information

9. 5 costs, benefits and limitations of external information
◆benefits decisions’ quality
risk/uncertainties avoid
improve performance
production of the data
reason for the data
collection method
◆limitations quality age of the data
parameters

10. 5 costs, benefits and limitations of external information
4.2.1 ◆Advantage save time and money
setting parameters
providing guidance
helping assimilate research
defining sampling
relevance
4.2.2◆Disadvantage cost
availability
bias
accuracy

11. Routine reports : Hoc reports:
6.Controls over generating internal information
Routine reports :
Cost /benefit analysis;
Trial preparation process, prototype;
Consistent format, definitions;
Originator of the report;
The division of tasks;
Responsibilities and authority distribution.
Hoc reports:
Cost/benefit analysis；
Relevant information ；
Most up-to-date information；
Originator of the report.

12. What standard reports should be issued and when
6.Controls over distributing internal information
1. Procedures manual:
What standard reports should be issued and when
(xx report for xx department on xx)
Format of reports
Receiver of reports
Whether reports be shredded or just binned
What information should highly confidential
2. Payroll and personnel information
3. Do not divulge confidential information
4. Internal mail system
5. policy
6. Computer security

13. Logical access systems Database controls Firewalls Encryption
7.Security and confidential information
Passwords
Logical access systems
Database controls
Firewalls
Encryption
Personnel security planning
Anti-virus and anti-spyware software