1. October 2011 Dassault Aviation Business Aviation, FDM,& the A/C Manufacturer Octobre 2012

2. October 2011 General data About 25 000 a/c WW About 1800 Falcon of all types Operated by about 1300 operators Specificities Almost One a/c - One operator Different kind of "operators" (owner, crew, externally managed ops) Mainly Private operations, volume of flight ops Most of the time no structure (Ops, maintenance…) or SOP's SMS ? FOCA ? Anonymous ? Delayed analysis ? Octobre 2012

3. October 2011 Support & Promotion of FDM, FOCA and SMS Safety & efficiency improvements Internal organization QAR installation Indoctrination then, "Thanks, but no thanks" ! Recommended Service Providers CAE FlightScape & RUAG Specs & MOU Direct and unique relationship with Falcon operators But OEM still ready to assist any operator on request Octobre 2012

4. October 2011 Collection of Fleet data Data belong to each operator Type related fleet data would be extremely valuable : Procedures Environment Design Sure to compare orange to orange Consolidated Fleet Data Feed Back used : To update or amend Ops documentation, To update, enrich or enhance training To be used at Design Office level : Type improvement Key driver for new type Octobre 2012

5. October 2011 Octobre 2012