1. Settlement Practitioners Code of Ethics and Conduct
Fairness
Excellence
Excellence
Responsibility and Accountability
Justice
Impartiality
Respect
Benevolence
Inclusion
Dignity
Empowerment
Honesty
Confidentiality
Beneficence
Acceptance
Advocacy
Consent

2. Values and Principles
The collectively agreed upon fundamental truths that form the basis of ethical decisions and values
Principles derive from core values
Ethical dilemmas often come when multiple principles are involved
Purpose is to serve as a guideline
Not a set of rules
The front line perspective

3. Rules and Guidelines
Objective is serve as a basis for self-reflection, discussion and guidance
Certain factors underpin all aspects and interactions
Vulnerability of clients
Power imbalance
Ability to make an impact

4. Some Examples Balancing beneficence and empowerment
Being the sole support vs creating dependence
Balancing dignity, confidentiality and advocacy
When what the client wants and what you feel they need doesn’t align
Balancing quality and responsibility
Long term planning and immediate needs

5. Scenarios