1. Introduction How to Refer Who to refer to? Why do we refer?
What to refer?
When to refer?

2. WASH/Shelter Referral Mechanism

3. How to Refer? Send an e-mail to: WASH: lebzawsh@unhcr.org
Shelter:

4. Email should have the following information
Location/p-code/GPS coordinates
Key informant/Shaweesh name & number
Brief description of the case/issue referred
If there’s a suspected outbreak, fire
What
# of cases

5. Google Docs
UNHCR WASH/shelter Units feed the info to Google docs. The link:

7. CC [carbon copy]
UNHCR WASH/Shelter Unit will copy the partner and the donor who are responsible to respond in the area/site/cadastral

8. Health related Issue
UNHCR Health Unit (Mona) and the MoH focal person will be also copied.

9. Follow-up
WASH/Shelter Unit will follow up until that referral is completed and the case is closed.

10. Pending WASH Referrals in 2016
Pending Referrals
WASH Unit sends a weekly including the pending referrals.
Pending WASH Referrals in 2016
Agency
# of pending Referrals *
# of unclosed referrals**
# of pending days (0-30)
# of pending days (31-60)
# of pending days (more than 60)
ACF 11 x
Intersos 2 10
LRC
Mercy Corps 1 9
NRC
OXFAM 4 5
Medair
SCI 7
WVI
GVC
Grand Total 25 60
*referrals which are still blank in the “Assistance provided” column
**referrals which are still blank in the “date closed” column

11. Who to refer to?
IAMP (interagency mapping platform) is the platform where we could find all sort of information concerning informal settlements.

12. IAMP location (GPS)/Cadastral Number of house units/individuals
Partners assisting the site
Key informant Name and number
WASH/Shelter activities

13. WASH Map

15. Why do we refer? Protection To prevent a serious outbreak
Key surveillance tool to prevent possible outbreaks of WASH related diseases
Improve the life of refugees
To hold partners accountable in their activities

16. When to refer? IMMEDIATELY!
It could stop something small becoming something big we can’t contain!

17. Implications of not referring
Suspected disease outbreaks

18. If you identify something wrong
Refer it!