1. Services Directory (ServD)
and the
National Human Services Directory of Australia
13 May 2013

2. Service Co-ordination
Traditionally, the flow of information has focussed on the interaction between the hospital/lab and the doctor e.g discharge summaries, results.
1 December 2018
ServD

3. Traditional directory model
Organisation
Provider
1 December 2018
ServD

4. Use case
It is 2am in the morning. Mary has a sick child and would like to find a pharmacy within 10 km of where she lives that is open now. John has a consultation with his GP who would like to refer him to a radiology service that is close to where he works.
1 December 2018
ServD

5. Yellow pages model
Service
Site
1 December 2018
ServD

6. Use case
Harry would like to book an appointment with Graham Smith, a dietitian. Graham works 9am – 5pm Monday, Wednesday and Friday at The Northside Clinic and 8am to 12noon Saturdays at Southside Clinic. Harry needs to be sure he book his appointment at the clinic and day when Graham is available.
1 December 2018
SrvD

7. ServD Model Organisation Site Service Site Service
Service Site Provider
Provider
1 December 2018
SrvD

8. ServD model example
1 December 2018
ServD

9. Human Services Directory
Commenced implementation in 2004 a statewide directory servicing a population of 5.5 million
Launched as a national service in August 2012 reaching a population of 22.3 million; and containing over 150,000 organisation, service and provider records.
APIs published publicly for search and retrieval of content by clinical applications and web sites
1 December 2018
ServD

10. HSD Users Public (Google search) National GP after hours service
Argus secure messaging services
Source for hospital patient system address books
Consumer information portal (300,000 UV/mth)
Android & IPAD “service finder apps”)
1 December 2018
ServD

12. Better Health iPAD App
1 December 2018
ServD

13. B2B Scenario: Secure message
Request information from directory
Retrieve public certificate and end point details
Encrypt the message and send
Receiving end point receives and decrypts the message
1 December 2018
ServD

14. HSSP context HSSP a collaboration between OMG and HL7
Service Functional Model for HCSPDIR documented by HL7
RFP for a SOA specification issued by OMG in March 2011
Draft specification Feb 2012
ServD 1.0 BETA status by OMG in Dec 2012
Specification expected to be ratified by June 2013
1 December 2018
ServD

15. ServD
Implementation
Model

16. ServD APIs Locator Search & retrieve details Maintain details
Verify content
1 December 2018
ServD

17. Federation - Locator
Multiple ServD instances linked via a ServD Locator
Each instance is associated with Coverage Areas, defined by Discriminators such as location or specialty
Terminology used
1 December 2018
ServD

18. Service Discovery – Search/Retrieve
ServD manages discovery of:
Individual providers (e.g speech pathologist)
Services provided where the identity of the individual provider is less relevant (e.g home nursing)
Search may be filtered by location, facilities, opening hours, eligibility, funding etc
1 December 2018
ServD

19. Maintenance Management
Two maintenance roles :
Author: may enter data that is marked provisional until verified
Approver: responsible for verifying changes at their source and accepting the change
Verification service validates identifiers and other structured data on an external database (e.g a medical registration authority)
1 December 2018
ServD

20. ServD deliverables OMG specification:
Platform independent model
SOAP platform specific model
Github / OMG Issues Register for Q&A
Reference implementation:
Query live data on the Australian HSD
Deploy sample code and populate your own data
1 December 2018
ServD

21. Access the ServD Locator
1 December 2018
SrvD

22. Query Live Data – Search
1 December 2018
SrvD

23. Query Live Data –Retrieve
1 December 2018
SrvD

24. For more info HSD: ServD: Wiki site: Issues register: Contact:
ServD:
Wiki site:
Issues register:
Contact:
Brian Postlethwaite at DCA-
1 December 2018
ServD