1. INSTITUTE FOR STRATEGIC COMMUNICATIONS & CHANGE
Overview of the Results Map
& Consultative Skills
Day 2: February 8, 2017

2. WE DO NOT THINK AND TALK ABOUT WHAT WE SEE; WE SEE WHAT WE ARE ABLE TO THINK AND TALK ABOUT
Edgar Schein
Humble Inquiry: The Gentle Art of Asking Instead of Telling)

3. GUEST SPEAKER Jennifer Frahm
Change manager, communications professional, coach and facilitator
Conversations of Change

5. COMMUNICATIONS OBJECTIVES FOR 2017-2020
CORPORATE OBJECTIVE:
FULFILLING THE PROMISE OF 21ST CENTURY HEALTH CARE IN THE NATION’S CAPITAL.
COMMUNICATIONS OBJECTIVES FOR
POSITION THE NEW CIVIC CAMPUS PROJECT AS A CENTREPIECE OF THE RENEWAL OF THE OTTAWA HOSPITAL.
SUPPORT THE NEW CIVIC CAMPUS PROJECT BY ENSURING AND FACILITATING OPEN, TRANSPARENT COMMUNICATION.
FOSTER ACTIVE STAKEHOLDER ENGAGEMENT IN THE NEW CIVIC CAMPUS SITE.
BUILD POSITIVE EMPLOYEE ENGAGEMENT IN THE PROCESS OF TRANSITIONING TO THE NEW CIVIC CAMPUS SITE.