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Ethical issues in Marketing Management
PGDM-Session 6
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Ethics in marketing is the function and process of marketing keeping to the standard norms of it and achieving the ends through means.
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Common unethical Practices in Marketing
Misrepresenting one’s own company in sales dealing Discriminating buyers on basis of age, sex, country of origin, caste, etc Disclosing Premature offerings Violating patents and copyrights Using confidential information for any benefit Question mark on Product safety
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Common unethical Practices in Marketing
Duplication of original brands Unauthorized manufacturing of hazardous products Artificial scarcity Deceptive advertisement
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Advertising Deceptive Advertising: Gives false information or misleads consumers about the benefits of the brand.
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Common deceptive Practices in Advertising
False and misleading presentation of facts Deliberate omitting of required information Implying a benefit that hardly exist Exaggerated claims Using unnecessary technical jargons Creating Cultural degeneration Persuasive role models for inappropriate products Open criticism of competitors
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It increases consumption which is not a blessing
Advertising Critics It is wasteful It increases consumption which is not a blessing It increases monopoly power Creation of consumer desires
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ETHICS IN PRICING Price Discrimination Predatory Prices
Deceptive Pricing - Low price offer - Inflated Price
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ETHICS IN PRICING Price Fixing Horizontal Price fixing
Vertical Price fixing
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Digital marketing Code of Ethics -OECD
Gather and store information that is pertinent to your business Collect data directly from your customers, not from other companies or organizations Tell your customers how you plan to use the data.
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Thank You
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