1. Employer’s Claim Management, Inc.
Employer’s Claim Management, Inc.
P.O. Box 5614
Montgomery, AL
Steve Searle
(c) s
Jim Dodds
(c)

2. Engaging Mid Level Management
The Key to SAFETY
Engaging Mid Level Management
The supervisor
What gets measured get done (improved)
Explain why this works

3. Engaging Mid Level Management
Participation from supervisors is a critical element of a successful safety program

4. Engaging Mid Level Management
Supervisors are the interface between management and employees
They are the key to achieving most business objectives
Supervisors are one of the greatest influences over employees

5. Engaging Mid Level Management
Supervisors are the interface between management and employees
They are the key to achieving most business objectives
Supervisors are one of the greatest influences over employees

6. Engaging Mid Level Management
Why Focus on the Supervisor ?
Because supervisors play a critical role in building and maintaining a successful safety culture

7. Engaging Mid Level Management
When Supervisors Drive Safety
Employee safety behavior improves
Compliance to safety rules increases
Accident investigation is more thorough

8. Engaging Mid Level Management
In Order For This To Happen
Supervisors Must:
Be committed to the mission
Be visible to employees

9. Engaging Mid Level Management
Participation from supervisors is a critical element of a successful safety program
Supervisor participation can be measured

10. Engaging Mid Level Management
Use leading indicators to measure supervisor involvement
Daily crew meetings
Safety meetings
Safety observations (USA)
Hazard recognition (USC)
Role in new employee orientation
Training (involvement)
Accident investigation

11. Use Leading Indicators to Measure Supervisor Involvement
Daily Crew Meetings – The 5 “D’s”
Daily Objective
Description
Delegation
Deadlines
Dedication

12. Use Leading Indicators to Measure Supervisor Involvement
Safety Meetings
Prepare
Pinpoint
Personalize
Picturize
Prescribe

13. Use Leading Indicators to Measure Supervisor Involvement
Safety Observations
A. W. A. R. E.
Announce
Watch
Ask
Reinforce
Express

14. Use Leading Indicators to Measure Supervisor Involvement
Hazard Recognition
Four categories of hazards
Physical
Chemical
Ergonomic
Biological

15. Use Leading Indicators to Measure Supervisor Involvement
Role in new employee orientation
Define the supervisor’s role?
Did the supervisor do a good job?
Documentation

16. Use Leading Indicators to Measure Supervisor Involvement
Training (involvement)
Tips:
Establish clear and measurable objectives
Design training to meet the objectives
Understand the adult learner
Use techniques to engage employees

17. Use Leading Indicators to Measure Supervisor Involvement
Accident Investigation
Document the incident
Collect the facts
Identify unsafe acts / unsafe conditions
Suggest corrective action

18. Engaging Mid Level Management
Participation from supervisors is a critical element of a successful safety program
Supervisor involvement can be measured
Awareness of being observed can motivate supervisors to become more involved in safety

19. Engaging Mid Level Management
Reactivity
The Hawthorne effect

20. ATTENDED DAILY CREW MEETINGS SAFETY MEETING PARTICIPATION
Supervisor 
1/5/2018
1/6/2018
1/7/2018
1/8/2018
1/9/2018
A. Jones √
C. Smith X
M. Brown
S. Johnson
R. Fields
SAFETY MEETING PARTICIPATION
Supervisor
Jan
Feb
Mar
Apr
May
Jun
A. Jones
Yes
C. Smith No
M. Brown
S. Johnson
R. Fields

21. Engaging Mid Level Management
Motivating Supervisors
Coach, mentor and train
Provide ongoing feedback based on performance
Review participation data in supervisor meetings
Incorporate participation data into performance reviews
Consequences

22. Engaging Mid Level Management
Conclusion Define what actions to measure Make observations + Make the information public Supervisor engagement S

23. Engaging Mid Level Management
Conclusion Encouragement Tracking changes + Feedback & Support Continually increase supervisor involvement S

24. Engaging Mid Level Management
Conclusion Increased supervisor involvement + Employee involvement Safer workplace for the employees Stronger safety culture Cost savings for the employer S

25. Employer’s Claim Management, Inc.
Employer’s Claim Management, Inc.
P.O. Box 5614
Montgomery, AL
Steve Searle S
Jim Dodds