1. IH&RA Hotel booking platform
Introduction to IH&RA online booking platform project

2. IH&RA Hotel booking platform
Summary:
Who are we: Our Group
IH&RA Project
Objectives
Home page project
The hotel website and booking engine
Operating structure
Conclusion & Strategy
References

3. IH&RA Hotel booking platform
1 WHO ARE WE - OUR GROUP
Our group :
Group of companies owned by or close partner with the LG Finance Group :
Minerall Communication : marketing & communication company with a particular focus on SEO and website development dedicated to the tourism and hospitality industries
Johnson & Lewis : financial consulting, fund raising and financing
LG Finance : equity investments, business consulting

4. IH&RA Hotel booking platform
2 IH&RA PROJECT
Initiated at the 49th annual IH&RA congress
held in Katmandu in November 2011 :
Develop and operate an international Website and Booking Engine for hotel reservation
Designed and created by the hoteliers for the hoteliers
Bookings directly with hotels members
Low commissions to recover for the finances invested

5. IH&RA Hotel booking platform
2 IH&RA PROJECT
Main features
Available in ​​English, French, Spanish, Chinese, Arabic languages
A loyalty system to get freebies
Global membership of national associations (IH&RA), each national association providing its database
Hotel apartments will also be included
Automatic generation of mini-website for each hotel designed for internet booking

6. IH&RA Hotel booking platform
3 OBJECTIVES
One major goal:
Increase in revenues and profitability for the whole hospitality industry

7. IH&RA Hotel booking platform
3 OBJECTIVES
Targets:
A special focus on user-friendliness and effectiveness for the all chain :
SEO and search engines’ first page appearance for traffic
User-friendliness for hotels’ clients and net surfers : quick and easy booking process
User-friendliness for members : ease of management and administration
Notoriety increased for IH&RA, national associations and hotels

8. IH&RA Hotel booking platform
3 OBJECTIVES
Targets:
Attractiveness for members:
Easier management of capacities and rates
Easier administration (eg commissions follow-up, reconciliation and payment)
Increased presence on the internet
A tool for generating more business

9. IH&RA Hotel booking platform
3 OBJECTIVES
Targets:
Attractiveness for net surfers:
A large, comprehensive and diversified offer
User-friendliness
Loyalty program
Perception of the IH&RA as a label for excellence and quality

10. IH&RA Hotel booking platform
4 Home page project
Booking platform

11. IH&RA Hotel booking platform
5 THE HOTEL WEBSITE AND BOOKING ENGINE
The booking platform relies on a program whose purpose is to treat the whole process of booking all types of accommodation via the Internet.
The booking Platform is made of three modules:
Platform-Supervisor ©
Platform-Manager © management interface
Platform-Client ©

12. IH&RA Hotel booking platform
5 THE HOTEL WEBSITE AND BOOKING ENGINE
SUMMARY
It is the administrative interface of the Booking System
Members’ details registration
Charge the commissions generated
Access to a set of tools for activity analysis

13. IH&RA Hotel booking platform
5 THE HOTEL WEBSITE AND BOOKING ENGINE
Main functions
Institutional Management in distributed hotels and / or members
Activity report for each member
Billing / Regularization
Analysis Tools

14. IH&RA Hotel booking platform
5 THE HOTEL WEBSITE AND BOOKING ENGINE
Dedicated and private area for each hotel
Platform-Manager allows the manager of a registered hotel to access and update all information related to its business in real time and in full confidentiality (protected area, secure access).
Platform-Manager can be set to allow for restricted access to management modules according to profiles

15. IH&RA Hotel booking platform
5 THE HOTEL WEBSITE AND BOOKING ENGINE
Main functions
Customized homepage displaying private information
Description of the hotel
Rates and stays Management
Special offers Management
Planning management
Activity follow-up

16. IH&RA Hotel booking platform
5 THE HOTEL WEBSITE AND BOOKING ENGINE
The intuitive interface for clients’ bookings
The search engine Platform-Client offers several options to the Internet user
The effectiveness and simplicity of the booking engine lead the Internet user through a 3-click booking process
The Platform-Client interface offers other powerful and fundamental features

17. IH&RA Hotel booking platform
5 THE HOTEL WEBSITE AND BOOKING ENGINE
Main functions
Search for accommodation according to various criteria
Choice of accomodation and securitised payment
Quickbook
Access to related services when selected (e.g. travels, cars rentals…)

18. IH&RA Hotel booking platform
6 Operating structure
A dedicated structure will be set up to efficiently manage, run and maintain the platform.

19. IH&RA Hotel booking platform
7 CONCLUSION & STRATEGY
By hoteliers for hoteliers
The project is designed as a whole (platform development, operational teams)
Our group of partners takes in charge the construction works and organize the development teams

20. IH&RA Hotel booking platform
7 CONCLUSION & STRATEGY
Current stage …
We advise IH & RA to ensure the long-lasting success of this project by retaining control of its booking engine.
We are therefore ready to transfer :
the mastering of the expertise required
the knowledge of the appropriate technology
the ability to maintain and develop the platform.
With its experience and advice in tourism and hotel bookings (see references thereafter), our group is committed to successfully implement the methods and concepts presented in this document.

21. IH&RA Hotel booking platform
8 REFERENCES

22. IH&RA Hotel booking platform
8 REFERENCES

23. IH&RA Hotel booking platform
Thank you for your attention