1. Social work and Personalisation Delivering personalisation through
the development of skilled social workers

2. Workshop overview
Focus – employers sharing their experience of developing CPD to meet the personalisation agenda.
Background to projects
What we know we know -the learning we can take forward from the ASYE
This workshop is about sharing experiences. ……..will be sharing the experience of developing CPD to meet the personalisation agenda and specifically the skills identified what was the White paper and is now the Care Bill.
Element of the core principles is the measuring if the impact of CPD on social workers practice and service delivery.
Today ………….will not only be discussing their project but will be looking at the impact of this and the next steps to embed learning and culture change
Need to remember that we are not starting at the beginning we have had the experience and can take the learning from ASYE, as we have for these projects and build on this for development of CPD approach embedded in performance management process.

3. Background 8 Development sites
Meeting the skills required for Care Bill 2013
Development of core principles for CPD for social workers in adult services
Building on the experience of the ASYE
Community Skills development
Safeguarding and risk
Al underpinned by Interpersonal skills development to assist the shift from bureaucratic processes to the person at the centre the client as citizen .
We will see in the projects showcase today and at the other events how this is achieved

4. Core principles for CPD
Principle 1 - Using the Professional Capabilities Framework
Principle 2 - Work-based assessment
Principle 3 - Reflective supervision & supporting reflective practice
Principle 4 - Holistic assessment
Principle 5 - Measuring impact
Principle 6 - Portability
Concentrate on Principle 1 – What is it the organisation wants from its Social Workers , How is this described in terms of outcomes – what will success look like if CPD has an impact
- Links to Measuring Impact
In order to meet organisational and service outcomes the organisation needs to have clarity about what it requires social workers to be able to do and know. The PCF is used in this context to frame, inform and support the development of organisational outcomes
The organisational requirements will best be achieved by being linked to professional and individual learning needs, framed by the PCF. This process can be managed through appraisal and professional development planning
- In these principles it is suggested that all CPD activity contains an assessment. At one end of the scale, this may be simply the annual appraisal process which brings together the minimal core assessment requirements and which may include the social worker’s evidence of informal learning through reading, attending conferences, shadowing, coaching, etc. It is understood that all CPD will carry an expectation of development and deepening of the understanding and application of values and ethics. It is therefore anticipated that all CPD will include the core assessment evidence requirements listed here at the appropriate depth and intensity to meet the stated learning outcomes, organisational objectives and professional standards and capabilities.
These projects show how the PCF can be used and incorporated into appraisal systems. Link to Alis presentation

5. Development of professional confidence
ASYE evaluation
Development of professional confidence
In the development of professional judgement and confidence a holistic rather than competency- based assessment is preferable
3/4 of NQSW’s and majority of Assessors - Why is this important – because development of confident autonomous professionals is one of the challenges and we can see that ASYE does appear to work
Hence the importance of ASYE encapsulated in the core principles
However let not forget the importance of reflective supervision in this process, and need to consider innovative ways to deliver this – Leeds and Action Learning
Just a reminder that the SWRB products assist the process of moving the profession away from bureaucracy to professional judgement and autonomy .
PCF and the assessment as holistic rather than fragmented . This ensures the development of professional judgement and confidence.
This was al l very well in theory but does it work ?

6. Acknowledgement of personal responsibility for CPD
ASYE evaluation
Acknowledgement of personal responsibility for CPD
“It encourages continued learning,…nothing stays the same and this should be the mind set of any practitioner”
“ It is the foundation to a career in social work , expectations of behaviour stated… ..in ASYE year will continue to be mirrored as a social worker progresses In

7. The desired outcomes of CPD
Personalisation
The desired outcomes of CPD
Empowering social workers
Confident, high quality adaptable professionals
Engagement with local community
Clients to citizens
Personalisation is not just about personal budgets, we will see in the case studies how the culture shift from clients to citizens, done to /planned and empowered with has been effected
Major shift for Social Workesrs as well as employers in the move away from Care Management
Support social workers to work in a more empowering and facilitative way
Community engagement and capacity building – creating resilient communities
Have social workers lost sight of their professional selves, how do we support them to rediscover that?
Are social workers expected to become autonomous but with the same bureaucratic systems?
Social workers making judgements about how to use their time to ensure that they enable planning, not that they take control of this. They will need help to shift that focus
Control of finances and budgets
Feeding information back into the community
Understanding, respecting informing and facilitating community capacity building
Underpinning this a refresh on the interpersonal skills at the heart of good social work practice

8. Case study The role of social work in personalisation
CPD to support the social work role
The impact of delivering personalised services
The challenge of embedding change

9. How are you developing and providing CPD to meet these requirements?
Discussion topics
On what basis are decisions about the social work workforce made within your organisation?
How are you developing and providing CPD to meet these requirements?