1. Assessment Professional Development
January 31-February 1, 2018

2. The Challenge Recommendation 1
CS (Institutional Effectiveness, administration, support services)
The Committee recommends that the institution identify expected outcomes, assesses the extent to which it achieves these outcomes, and provides evidence of improvement based on analysis of the results in administrative support services.

3. THE PROPOSED IE STANDARDS. . .
The institution identifies expected outcomes, assesses the extent to which it achieves these outcomes and provides evidence of seeking improvement based on analysis of results in academic and student services that support student success. (Section C)
The institution identifies expected outcomes of its administrative support services and demonstrates the extent to which the outcomes are achieved. (Section )

4. THE USP FLU. . . Symptoms: We will continue to monitor.
The committee approved this same plan last year.
The objective was met. . .why do I need an improvement or use of results?
My objective was not met due to the budget, so I am just going to request funds again.
I just want to hire another person.

5. “A WEIGHED PIG NEVER FATTENS. . .”
Any and all pig references can be attributed to:
Fulcher, K.H., Good, M.R., Coleman, C.C., & Smith, K.L. (2014). A simple model for learning improvement: Weigh pig, feed pig, weigh pig. NILOA Occasional Paper #23,

6. ASSESSMENT MADE SIMPLE
Intervene
Re-assess

7. ASSESSMENT REDUCED TO A CLEVER METAPHOR
WEIGH THE PIG
WEIGH THE PIG
FEED THE PIG

8. PITFALLS IN THE MODEL. . .

9. WEIGH THE PIG
FEED THE PIG

10. ASSESS, INTERVENE, DO NOT ASSESS AGAIN
Library surveys students as requirement for a periodic review
Based on results, program adopts new front desk procedures
Program review was not done the next year, so survey was not replicated

11. STRATEGIES TO AVOID PITFALL
Choose sustainable assessments like short, targeted surveys that address specific areas/changes.
 Require units to complete objectives for following year at the same time they submit final report for current year.
Use of results becomes “steps to meet objective” in next plan.
Assessment methods are considered for next year while process is still fresh in minds.

12. ASSESS, INTERVENE, ASSESS AGAIN
Library surveys students as requirement for a periodic review
Based on results, program adopts new front desk procedures
Brief survey conducted next year asking for feedback specific to front desk procedures

13. WEIGH THE PIG
WEIGH THE PIG

14. ASSESS, DON’T INTERVENE, ASSESS AGAIN
IE office conducts satisfaction survey of services
Results reviewed, weaknesses found, but disregarded for number of reasons
IE office conducts same survey following year

15. STRATEGIES TO AVOID PITFALL
Enhance lines of communication between administration and plan supervisors
Help plan supervisors find value in reports/data to increase accountability
Look deeper into the results
Encourage tougher benchmarks (or any benchmarks)
Pose hypothetical results and ask “now what?”
Analyze the results to identify examples of improvements
 Realize that small changes are acceptable

16. IE office conducts satisfaction survey of services
ASSESS, INTERVENE, ASSESS AGAIN
IE office conducts satisfaction survey of services
Results reviewed, weaknesses identified and small changes made to content of website
IE office conducts same survey following year to see if weakness has improved

17. FEED THE PIG
WEIGH THE PIG

18. DON’T ASSESS, INTERVENE, ASSESS AGAIN
Program starts a new concentration with the hopes of increasing enrollment by 10 students
Enrollment numbers are tracked and the new academic concentration had 10 students enrolled the first year

19. STRATEGIES TO AVOID PITFALL
Provide evidence of the “Why” - What’s the rationale for the objective/intervention?
When this happens, the objective is often synonymous with intervention
Emphasize including any prior rationale for change in report
Complete objectives for following year at the same time they submit final report for current year.
Use of results becomes “steps to meet objective” in next plan.
Assessment methods are considered for next year while process is still fresh in minds.

20. ASSESS, INTERVENE, ASSESS AGAIN
Program surveyed employers about needed skills. Lack of skilled workers identified.
Program starts a new concentration with the hopes of increasing enrollment by 10 students to meet employer needs
Enrollment numbers are tracked and the new academic concentration had 10 students enrolled the first year

21. QUESTIONS?