2. Mission
To deliver quality in-home support, using technology while becoming a valuable and meaningful part of people’s lives…
…offering independence with creative solutions.

3. Who We Are
Founded, Developed and Driven by People that Work with Seniors and People with Disabilities
Not Solely Focused on Technology but on Creating Independence and Quality of Life for Seniors and People with Disabilities.

4. History and Locations
The NOSS model was developed in 2002 as a program named Sound Response, within the University of Wisconsin’s Waisman Center and funded by the Dane County (WI) Department of Human Services.
NOSS was Founded as a private company in 2007.
Locations-Wisconsin, Indiana, Iowa, North Dakota, Missouri, Illinois, North Carolina and Florida.

5. What are the Goals of Technology?
Independence-Age in place
Improve Quality of Life
Cost Savings
Workforce Shortage Issues-United States is facing an unprecedented shrinkage of direct care staff

6. Types of Remote Monitoring
Basic outlines differences of what’s out there. Video- Can be issues with privacy, cost, redundancy…have to have internet connection that may not always be reliable. NOSS is sensor based and live monitoring w/2way communication during monitoring hours.

7. Four Components of NOSS
NOSS Specific – Quick Overview more in to each component later in presentation

8. Monitoring

9. Monitoring Professional Monitors
Communication with Staff/Individuals served
Live Monitoring Hours 9p-7am (CST)
2-Way Communication
Individual Protocols and Support Plans
Notifications to cell phones and /or 24 hr/day
Reports/Data Tracking

10. Sample of Sensors Variety of Personal Pagers
Door/Window Security Sensors
Smoke Detectors
Carbon Monoxide Detectors
Flood/Moisture Sensors
Motion Sensors
Fall Sensors
Bed Sensors
Fridge/Freezer Sensors
Other Sensors Available Upon Request

11. Within The Home…

12. Equipment Features Completely Wireless in the Home
Phone Line with Cellular Back-up
System and Sensor Battery Back-up
2-Way Communication
Smart Sensors
Portable and Adaptable to People’s Homes and Abilities
Smart Sensors- low battery alerts, tamper, system does a check in within to ensure all

13. Responding Paid Care Givers, Natural Supports or Family Members
Trained in General Responses and Individually Tailored Supports When Needed
Emergency Types of Supports or More Predictive Types of Supports
Responders location to person’s home
NOSS provides consultation/training as necessary

14. Consumer Relations

15. Consumer Relations Ongoing Evaluation of Services
Staying Connected with Support Teams
Analyzing Useful Data
Measuring Outcomes
NOSS provides these services with our live monitoring

16. Process of Receiving Supports
Call to NOSS with Questions about Services
Referral from a Family Member, Hospital, Health Care Provider, or Care Manager
Meeting/Phone Conference-Education of NOSS
Individual & Environmental Assessments
Installation
Ongoing Evaluation

17. How Do People Benefit from Remote Monitoring?
Continue Living Independently
Safety and Security
- Privacy
Cost Savings
Supports are brought into the home rather than people moving from their homes to get the support they need
Easy to move between homes-ideal for snowbirds.

18. Costs Consultation/Assessment/Installation Monthly Monitoring
Technical Support/Ongoing Evaluation
FREE!
No Long Term Obligation
Potentially covered by Medicaid
$200 For Consultation, Assessment, Programming, and Installation…we do not charge until equipment is installed. So consultation is free if you choose not get NOSS installed.
$500/Month Monitoring Fee per household
-Equipment- Included in the monthly fee

19. Community Light Elder Network
Optional support for an additional fee
Comprehensive support plan.
Ongoing communication among team through CareTree
Monthly status reports on CareTree
Information and referral to other services
Semi-annual home visit for safety and well-being assessment offered
Phone/ consultation if needed

20. Considerations Video Cameras vs. Sensor Based System Cost
Live Remote Monitoring vs. Monitoring Technologies
Independence vs. Restrictions

22. Q&A Night Owl Support Systems, LLC P.O. Box 259293 Madison, WI 53725
Phone: office
toll free
Fax:
Website: nossllc.com