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Teaming Behaviors From Napier, R.W., & Gershenfold, M.K., Groups: Theory and Experience. Boston; Houghton Mifflin, 1973.

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Presentation on theme: "Teaming Behaviors From Napier, R.W., & Gershenfold, M.K., Groups: Theory and Experience. Boston; Houghton Mifflin, 1973."— Presentation transcript:

1 Teaming Behaviors From Napier, R.W., & Gershenfold, M.K., Groups: Theory and Experience. Boston; Houghton Mifflin, 1973.

2 --Not Really-- Teaming is Key to Success

3 Have you known Engineers like these?

4 Team building and maintenance roles
Usually helpful Usually destructive Encouraging: being friendly, warm, and responsive to others; accepting others and their contributions; giving to others Expressing feelings: expressing feelings present in the team; calling attention of the team to its reactions to ideas and suggestions; expressing his/her own feelings or reactions in the team Being cold, unresponsive, unfriendly rejecting others’ contributions; ignoring them. Ignores reactions of the team as a whole, refuses to express his/her own feelings when needed.

5 Team building and maintenance roles
Usually helpful Usually destructive Harmonizing; Attempts to reconcile disagreements; reduces tension through joking, relaxing comments; gets people to explore their differences. Compromising: When her/his own idea or status is involved in a conflict, offers compromise, Yields status, admits error; disciplines him/herself to maintain team cohesion. Irritates or needles others; encourages disagreement for its own sake; uses emotion-laden words. Becomes defensive, haughty; withdraws or walks out; demands subservience or submission from others.

6 Listening is hard to do:

7 Team building and maintenance roles
Usually helpful Usually destructive Facilitating communications: Attempts to keep communication channels open; facilitates participation of others; suggests procedures for discussing team problems. Setting standards or goals: Expresses standards or goals for team to achieve; helps the team become aware of direction and progress. Ignores miscommunications; fails to listen to others; ignores the team needs that are expressed. Goes her/his own way; irrelevant; ignores team standards or goals and direction.

8 Team building and maintenance roles
Usually helpful Usually destructive Testing agreement; Asks for opinions to find out if the team is nearing a decision; sends up a trial balloon to see how near agreement the team is; rewards progress. Following; Goes along with movement of the team; accepts ideas of others; listens to and serves as an interested audience for others on the team. Attends to his/her own needs; does not note team condition or directions; complains about slow progress Participates in his/her own ideas, but does not actively listen to others; looks for loopholes in ideas; carping.

9 Team task roles?

10 Team task roles Usually Helpful Usually destructive
Initiating: Proposing tasks or goals; Defining a team problem; suggesting a procedure or ideas for solving a problem. Seeking information: Requesting facts; seeking relevant information about a team problem or concern; aware of need for information Waits for others to initiate; withholds ideas or suggestions. Unaware of need for facts, or of what is relevant to the problem or task at hand.

11 Team task roles Giving information: Offers facts; provides relevant information about a team concern. Seeking opinions: Asks for expression of feeling; requests statements of estimate, expressions of value; seeks suggestions and ideas. Avoids facts; prefers to state personal opinions or prejudices. Does not ask what others wish or think; considers other opinions irrelevant.

12 Dealing with Opinions:

13 Team task roles Giving opinion: States belief about a matter before the team; gives suggestions and ideas. Clarifying: Interprets ideas or suggestions; clears up confusion; defines needed terms; indicates alternatives and issues confronting the team. States own opinion whether relevant or not; withholds opinions or ideas when needed by the team. Unaware of or irritated by confusion or ambiguities; ignores confusion of others.

14 Team task roles Elaborating: Gives examples, develops meanings; makes generalizations; indicates how a proposal might workout if adopted. Summarizing : Pulls together related ideas; restates suggestions after the team has discussed them; offers decision or conclusion for the team to accept or reject. Inconsiderate of those who do not understand; refuses to explain, show new meaning. Moves ahead without checking for relationships or integration of ideas; lets people make their own integrations or relationships.

15 Work At Being Thoughtful And Helpful: Don’t Be This Guy:
Your Actions, Words and Attitudes Can Be A Cattle Prod.


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