1. Delivering on Care Coordination: T.H.E. Care Model
May 3, 2016

2. Your Presenter Today Mary Ann Osborn
Vice President, Care Transformation
Focused on transforming care delivery to deliver Care Coordination and to position the organization for successful population health management.
Most recently Senior Vice President and Chief Clinical Officer at UnityPoint Health Cedar Rapids
With UnityPoint Health Cedar Rapids Administration since 1999
Helped St. Luke’s achieve Magnet Designation (2009) and the Iowa Recognition for Performance Excellence Gold Award (2010)
Electronic medical record conversion
Cedar Rapids Flood of 2008
Ebola preparedness
Passionate about the integration of clinical practice, performance improvement, and workforce development to achieve integration and exceptional clinical outcomes.

3. Agenda What is T.H.E. Care Model?
Why do we need to transform our care?
What are our 2016 priorities and why were they selected?
How does T.H.E. Care Model align with other IT optimization work?
How will we measure success?
How will we deploy T.H.E. Care Model across our regions?
What are the next steps?

4. T.H.E. Care Model = Transforming Health Experience
The history of health care transformation illustrates that it is generally not our idea, but rather driven by our external environment.

5. Transforming Health Care
But at what cost?

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9. Transforming Health Care
What’s Next?

10. T.H.E. Care Model – 2016 Priorities
Foundational Core Competencies
Common Care Plan
Transitions of Care
Call Center
Low Risk Attachment and Retention / “Access Strategy”
(Risk stratification is high priority but not in the “Top 4,” as the foundational aspect of the work will be completed by 2016.)

11. Graphic Elements
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12. Thank You