2. ©2004 Community Faculty Development Center Feedback and Evaluation

3. feedback or grade ©2004 Community Faculty Development Center

4. Assessment of whether a learner has achieved the educational outcomes expected. ©2004 Community Faculty Development Center Evaluation

5. FormativeFormative SummativeSummative Two Types of Evaluation ©2004 Community Faculty Development Center

6. Formative vs. Summative Evaluation FormativeSummative PurposeImprovementJudgement TimingThroughoutEnd EvaluatorPreceptor and LearningPreceptor UsesGive feedbackGrades Identify Strengths andJudge competence weaknesses Develop plan ©2004 Community Faculty Development Center

7. Sharing the evaluation with the learner Feedback

8. 88% of medical students would like more feedback on their clinical skills ©2004 Community Faculty Development Center

9. n To insure that the learner improves while at the same time... n Keeping his/her self-respect intact The Goals of Feedback ©2004 Community Faculty Development Center

10. 1. Define the objectives 2. Observe and collect data 3. Decide on the language you use for giving feedback 4. Develop an action plan Components of Effective Evaluation and Feedback ©2004 Community Faculty Development Center

11. G - Goals N - Needs O - Objectives M- Methods E - Evaluation ©2004 Community Faculty Development Center What Will We Evaluate?

12. Advantage to the Preceptor: 4 More Effective Feedback 4 More reliable/valid grade Objectives ©2004 Community Faculty Development Center

13. _ Probably the most valuable source of data is from direct observation of the learner by the teacher _ As a clinician, one of your strongest skills is observation Direct Observation

14. Know WHAT to look for: both Content and Process Know HOW to look for it – use a framework Use Direct Observation to Collect Data ©2004 Community Faculty Development Center

15. Example: Medical Interview 4 Greeting 4 Eliciting the chief complaint 4 Record pertinent history 4 Elicit the hidden concern 4 Complete a review of systems Content ©2004 Community Faculty Development Center

16. Example: Medical Interview 3 Introduced self 3 Asked open ended questions and focused questions appropriately 3 Paraphrases & summarizes 3 Offers appropriate feelings 3 Summarizes Process ©2004 Community Faculty Development Center

17. + ©2004 Community Faculty Development Center TEACHING OBSERVATION SHEET THE PLUS/ DELTA SHEET

18. Teaching Observation Sheet ©2004 Community Faculty Development Center

19. l Know what you are looking for, ie, the objectives l Record positives and questions l What is seen and what is not seen l Be non-judgmental and aware of your biases l Record specific language when possible Summary of Observation ©2004 Community Faculty Development Center

20. Components of Effective Evaluation and Feedback 1. Define the objectives 2. Observe and collect data 3. Decide on the language you use for giving feedback 4. Develop an action plan

21. feedback ©2004 Community Faculty Development Center