1. MSHA Performance Analysis Briefing Report Presentation
Jennifer Cochran
Hong Li
Shawn Sullivan
Craig Wiggins
Betty Wilkins
Paula Johnson Williams
October 6, 2005

2. Agenda Introductions Background Performance Analysis overview
Drivers and Barriers
Preliminary Data
Next Steps

3. 50% of the electricity produced in the U.S. is fueled by coal
Background
50% of the electricity produced in the U.S. is fueled by coal

4. Background In 2004 58.3% of coal miners were above the age of 45
In 2004, 3.4% of coal miners were under the age of 25
Coal mine positions expected to increase by 10,000 over 20 years
“[The mining industry] will need to replace a major portion, approximately 50% of the underground coal mining workforce in the next 5 to 7 years.”
Bruce Watzman, V.P. Safety, Health and Human Resources for the National Mining Association

5. Background Contributing factors to personnel shortage
Diminishing pool of human resources
Ever-changing production methods
Increasing high technology environment
“How these skills will be gained in advance of employment is a continuous challenge.” Bruce Watzman
MSHA’s challenge: formalize mine supervisor training program

6. Performance Analysis Purpose
Confirm the design team’s understanding of MSHA’s vision of supervisory development
Propose next steps

7. Performance Analysis Process Held initial meeting with client
Collected, analyzed and filtered data
Identified opportunities based on the preliminary findings
Identified drivers and barriers
Recommended potential solution system

8. Performance Analysis Optimal situation
Mine supervisors possess good overall knowledge
Mine supervisors communicate effectively, develop good rapport with co-workers
Mine supervisors access knowledge in real time
Job task analysis translated into engaging, practical training strategy

9. Performance Analysis Actual situation
Expected shortage of experienced mine supervisor candidates due to attrition
Few mine supervisor training programs available

10. Drivers Access to industry personnel
Impending gap of qualified personnel
Critical role of the mine supervisor
Access to extant data

11. Barriers Project not considered imperative
Potential lack of supportive training facilitators
Limited training delivery
Monitoring, guiding and evaluating

12. Preliminary Data Stakeholder/SME Jim Baugher, MSHA Initial meeting
addressed need to formalize training
Key issues
constant workplace changes
training is on the job
human resources not available

13. Preliminary Data Additional Resources
Jerry Vance, Educational Field Services, MSHA
Frank Linkous, Virginia State Mine Inspector
Gerald Nicholson, Corporate Trainer, CONSOL Mining
Gene Williams, Mine Manager, Excel Mine

14. Preliminary Data Hard Data Resources Online Resources
MSHA Statement of Work
Evolving Mining Workforce
Section Foreman JTA
Online Resources

15. Conclusion
Performance analysis has reinforced potential need for solution system
Solution system might include:
Job aids
Training
Instruction

16. Next Steps Needs Analysis
Gain deeper understanding of supervisor knowledge, skills and attitudes (KSA)
Will include:
Data from human sources
Mine visit
Continued extant data review
Learner analysis
Synthesis

17. MSHA Performance Analysis Briefing Report Presentation
Jennifer Cochran
Hong Li
Shawn Sullivan
Craig Wiggins
Betty Wilkins
Paula Johnson Williams