1. Emotional Intelligence
Chapter 3

2. What Is Emotional Intelligence?
Emotional Intelligence (EI) is the ability to identify, use, understand, and manage moods, feelings, and attitudes.
EI consists of two general abilities:
Understanding emotions
Managing emotions

3. What Is Emotional Intelligence? (continued)
You and your emotions are not one and the same
Develop an awareness of how your emotions affect you
Think of your EI as a work in progress

4. Emotional Intelligence in Everyday Life
Naming and labeling emotions strengthens EI skills
Hearing something emotional often triggers our own emotional reaction
Consider how to use logic rather than your own emotional reactions to evaluate a situation and be helpful to others

5. Emotional Intelligence in Everyday Life (continued)
Motivation
Positive feedback can help you stay motivated
Draw from past positive experiences to propel yourself through a current challenge
Resilience
Look past negative experiences, learn from them, and try again
Developing coping mechanisms and life skills leads to resilience

6. Emotional Intelligence in Everyday Life (continued)
Balance and priority management
Finding balance goes beyond taking care of obligations and extends to your mental and physical health
Using healthy EI to prioritize involves applying time- management techniques to handle your obligations
More balance in your day leads to more confidence

7. Emotional Intelligence in Everyday Life (continued)
Anger management
Important EI skill to develop
Anger:
Can hurt others and harm your mental and physical health
Does not always result in negative consequences
Is a primary, natural, and mature emotion because it can mobilize us to take corrective action

8. Developing Emotional Intelligence
Identifying competencies:
Bar-On model
Demonstrates how categories of emotional intelligence directly affect general mood and lead to effective performance

9. Developing Emotional Intelligence (continued)
Intrapersonal skills
Emotional self-awareness
Assertiveness
Independence
Self-regard
Self-actualization

10. Developing Emotional Intelligence (continued)
Interpersonal skills
Empathy
Social responsibility
Interpersonal relationships
Adaptability
Reality testing
Flexibility
Problem solving

11. Developing Emotional Intelligence (continued)
Stress management
Stress tolerance
Impulse control
Overall mood
Optimism
Happiness

12. How Emotions Affect Success
Emotions are strongly tied to physical and psychological well-being
Research indicates students with strong EI skills are more likely to succeed in college
Motivation
One of the most important attributes college students can have
Strive to discover and nurture your motivation

13. How Emotions Affect Success (continued)
Resilience
Stronger EI leads to greater resilience
Students with healthy EI are likely to act proactively
Students with unhealthy EI are likely to struggle academically
Persistence
Persistent students make forward progress through challenging situations, even if progress is slow

14. How Emotions Affect Success (continued)
Delaying gratification
Students who can delay gratification tend to do better overall
Stanford Marshmallow Study
Children who waited to eat the marshmallow scored an average of 210 points higher on the SAT
Had more confidence, better concentration, and reliability
Held better-paying jobs
Reported being more satisfied with life

15. How Emotions Affect Success (continued)
Healthy EI and the first-year seminar
Researchers have found that college students enrolled in a first-year seminar who demonstrated good EI skills were more likely to do better in college

16. Tech Tip: Use Blogs and Twitter
Research areas that you find interesting on blogging sites
Add the blog’s app to your phone or tablet
Participate in a network of people who share your interests

17. How to Improve Your Emotional Intelligence
Developing EI is important toward getting the full benefits of college
Strategies to improve EI:
Identify your strengths and weaknesses
Set realistic goals
Formulate a plan
Check your progress on a regular basis