1. Becoming a Health-e-Arizona Plus Community Partner

2. What is Health-e-Arizona Plus?
Also known as HEAplus
Health-e-Arizona Plus (HEAplus) is Arizona’s online application system for AHCCCS Medical Assistance, Cash and Nutrition Assistance. Arizona families can apply, renew and report changes online at or visit a HEAplus Community Partner for assistance.
HEAplus offers features that insure personal information is kept safe and secure and utilizes electronic information to verify many eligibility factors. Applicants who do not qualify for Medicaid will be connected to the Federal Health Insurance Marketplace (FFM) where they may qualify for premium tax credits and cost sharing reductions.
Reaching across Arizona to provide comprehensive quality health care for those in need

3. Who Can Use HEAplus? Public Access to HEAplus
Anyone can access
Become a HEAplus Community Partner
There are two ways to use HEAplus:
Public Access. Anyone can access from any internet connection. logon and create your own account.
Become a HEAplus Community Partner
Reaching across Arizona to provide comprehensive quality health care for those in need

4. What is an HEAplus community Partner Organization?
200 organizations currently participate
Over 400 locations
1700 Assistors
HEAplus Community Partner Organizations
Today there are over 200 Community Partner organizations in more than 400 locations throughout the state using HEAplus to help Arizona families apply online for AHCCCS Medical Assistance, and Nutrition and Cash Assistance.
Application assistors from these community partner organizations complete HEAplus applications during an interactive interview with the customer. With improved access to electronic data sources, HEAplus is often able to verify much of the information that is needed for an eligibility decision. When electronic sources do not verify the information needed, assistors can help customers submit documents to their HEAplus application electronically. Assistors can track the progress of the application and help their customers throughout the application process
Reaching across Arizona to provide comprehensive quality health care for those in need

5. Advantages of being a HEAplus Community Partner Organization
Personalized support
Apply for multiple programs
Electronic verification
Detailed list of documents required
Electronic document submission
Track the status of an application
Workloads
Special Community Partner call center
Advantages
Provide personalized support to customers in your community
Help customers apply for multiple programs in one process
Obtain real-time electronic verification of many eligibility factors
Provide customers with a detailed list of documents that may be required for the application determination
Electronically submit customers’ documents to ensure quick and secure receipt
Track application status, including final eligibility results, for customers without contacting state agencies
Easily monitor applications through the Workload Management feature
Access to a call center that helps assistors resolve problems with applications.
Reaching across Arizona to provide comprehensive quality health care for those in need

6. How to Become a HEAplus Community Partner
Visit the AHCCCS website:
Follow the 5 easy steps under “How to become a HEAplus Community Partner”
If you have additional questions about becoming a HEAplus Community Partner, please contact us at:
Reaching across Arizona to provide comprehensive quality health care for those in need

7. Questions?
Reaching across Arizona to provide comprehensive quality health care for those in need