1. Derek L. Hansen Information Technology, BYU dlhansen@byu.edu @shakmatt
Technology-Mediated Social Participation BYU CS Colloquium March 14, 2012
Derek L. Hansen
Information Technology, BYU
@shakmatt

2. Center for the Advanced Study of Communities and Information
Human-Computer
Interaction Lab
Introduction (family picture, Russia picture, BYU, Umich and iSchools, Maryland - 4 years, HCIL, CASCI, IGERT)
Talk about iSchools

3. A World of Social Technologies
More than 500 million active users
50% of our active users log on to Facebook in any given day
Average user has 130 friends
People spend over 700 billion minutes per month on Facebook

4. Technology-mediated social participation (TMSP)
“The goal is to create new architectures for the online public spaces that energize the population to contribute to vital community and national priorities” - IEEE Computer, Nov. 2010
See special issue of IEEE Computer, Nov focused on Technology-Mediated Social Participation.

5. TMSP Examples

6. Building the Kingdom via TMSP
Please join the BYU LDSTECH Chapter!
Please join & help shape our new BYU LDS Tech Chapter:

7. Socio-Technical Systems
Cognitive-Technical System
Social-Technical System
How a Cockpit Remembers its Speed
Hutchins, Edwin
Hutchin’s classic paper explores the idea of treating a cockpit as a unit of analysis from a cognitive psychology standpoint – one that includes both human and technological components to perform computation and memory tasks. However, as most of cognitive psychology work, it focuses on one individual and not emergent properties on a social level. What would/does a socio-technical social system look like and how can we analyze them? Lostpedia provides one example of a socio-technical system engaged in “sensemaking by the masses”.

8. Research on TMSP Goals: Research opportunities: (1) Improve the world!
(2) Develop generalizable knowledge in the process
Research opportunities:
Develop New Theories of TMSP
Design Novel Technologies &
methods to support & analyze
TMSP systems
Unfortunately, too often we as researchers only pay lip service to #1 above.
My own interests lie at the intersection of information technologies, social experience, and public good domains (i.e., those that require volunteer efforts by large groups of people). I focus on two areas within that intersection: developing and applying tools and techniques for analyzing these experiences, and designing novel socio-technical systems that work in public good domains.
Note that this is inherently an interdisciplinary field

9. Research Opportunities & Strategies
Develop tools & methods to study TMSP
Examine extraordinary socio-technical systems from other domains & translate them to TMSP contexts
Develop & test novel socio-technical interventions in field studies

10. Making sense of social data
Patterns are left behind
New Tools to explore relational data
New Methods & Visualizations for Exploring social experience
Our goal is to democratize the analysis of social network analysis.

11. Examine Extraordinary Socio-Technical Systems  TMSP Systems

12. Develop & Test novel TMSP Interventions

13. Places to Publish ACM – CHI ACM – CSCW (and GROUP) ICWSM
Domain-Specific Journals

14. Questions & Discussion
Derek L. Hansen
Information Technology, BYU
@shakmatt