1. CCG Feedback April 2014 Issue/QueryOutcome/Update Over 75sThe CCG will write to each practice regarding next steps for the Over 75s work. 32 practices have signed up with Suffolk Federation for this scheme, the 6 DHG practices have submitted a joint proposal with a range of schemes and a further 3 practices have submitted individual proposals Contracts – IHT, WSH, NSFT, SERCOIpswich Hospital, West Suffolk Hospital and NSFT contracts have been signed. The Deed of Variation with Serco is pending and Contract summaries will be available on our web page as soon as these are available. NEW community primary care contracts (previously known as LESs) Practices were emailed details of the new community primary care contracts on the 2 April, which included details of how they differ from the schemes that ran in 2013/14 and how to receive payment. Queries relating to this can be directed to Claire Pemberton, Stuart Quinton, Emily Thurston or Sheri Probert. NB. Community primary care contracts are what were previously known as Local Enhanced Services (LESs) Avoiding Unplanned Admissions Enhanced Service – NHS England The new enhanced service has been issued to practices and the CCG are currently working with the Area Team to look at how we can support you. The enhanced service is designed to help reduce avoidable unplanned admissions by improving services for vulnerable patients and those with complex physical or mental health needs, who are at high risk of hospital admission of re-admission. CCG AccountsSubject to the audit, the CCG has achieved financial balance in 2013/14. The audited accounts will be presented to membership on 25 th June at an AGM (after the training and education event at Trinity Park) RAIDR – risk profiling toolRAIDR (Reporting Analysis & Intelligence Delivering Results) is being rolled out to practices in Suffolk between April and June. RAIDR is a business intelligence tool, which has been developed by North of England Commissioning Support (NECS) over the last four years. RAIDR provides healthcare professionals in commissioning and primary care with a single portal for all their information, integrating previously isolated data sources from primary and secondary care. It puts the user in total control – no more waiting for reports, no more estimating, just fast answers to critical questions in easy to understand graphical dashboards The RAIDR project team will be contacting practices soon to complete user account forms to get access to the system. Any issues, please contact Alex.briggs@suffolk.nhs.ukAlex.briggs@suffolk.nhs.uk To raise a query, you can email iesccg.gp-contract-queries@nhs.net The mailbox is monitored twice daily, issues are then logged and a response should be available within 20 working days.iesccg.gp-contract-queries@nhs.net

2. Issue/QueryOutcome/Update Suffolk Sexual Health Services Cambridgeshire Community Services NHS Trust, which manages Suffolk Sexual Health Services, has confirmed that the new Orwell clinic will open to patients in Ipswich on Monday 28 April. The Orwell clinic will be on the former Holywells School, Lindberg Road and brings together two existing clinics, located at Ipswich Hospital and Trotman Court. Patients will be able to access all aspects of sexual health, including contraception, HIV care and STI testing and treatment in a single location in Ipswich for the first time. The new clinic will be widely publicised to ensure that your patients and other stakeholders are aware. A formal launch is also being organised to show you around the new facilities. More details will follow soon. The way you refer to these services and contact details will not change. Other clinics/services run by Suffolk Sexual Health Services remain unaffected. Contact - Clinical advice line for clinicians only is 01473 703854 during working hours (during April whilst the clinic remains on the Ipswich Hospital site). Acute Knee Clinic Referral GuidelinesIncluded in the delegate packs is guidelines for referring to the acute knee clinic. Currently some patients are being referred to the fracture clinic rather than this Acute Knee Injury Clinic New Gall Bladder Pathway at Ipswich Hospital New Gall Bladder Pathway at Ipswich Hospital, for patients with several acute hospital admissions prior to surgery with painful cholecystitis – patients who are admitted during the week with symptomatic gallstones will undergo surgery that Friday morning – they will be sent home and given a slot for the surgical list. The pathway will save repeat admission and deal with pain and infection quickly via access to guarantee surgery. EPaCCSEPaCCS - the advanced care planning for patients – Palliative Care Coordination System – launches on 6 th May, is based on a Systm One unit and is hosted by St Elizabeth Hospice Community Glaucoma ServiceIf a patient is referred to this service for low risk/stable glaucoma they remain with this service unless their condition changes and then this service will refer them back to hospital, there is no need for GPs to refer the patient back into the hospital