1. Quality Education for a Healthier Scotland How does Feedback Form 6B work? for Appraisers (Primary and Secondary Care)

2. Feedback Forms 6B There are three forms to be completed after the appraisal: 1.Form 4 (Summary) 2.Form 6A: Appraisee Feedback 3.Form 6B: Appraiser Feedback Prior to 1 st April 2014, Feedback Forms were accessed and processed on an external web service – this has since been reintroduced as part of SOAR This guide focuses on the reintroduced Feedback Forms on SOAR Previous data collected will be inputted into SOAR in due course

3. How the Feedback Forms work (1/2) Feedback Forms will automatically be made available on the interview page – for both Appraisee (6A) and Appraiser (6B) from: – the date of interview (as detailed on SOAR); and – when Form 4 has been created by the Appraiser Feedback Forms will be available for 8 weeks, after which they will be closed automatically SOAR will send out automated email reminders at 3 and 6-week intervals (if not completed already)

4. How the Feedback Forms work (2/2) Appraisees will be asked for their feedback automatically after every appraisal Appraisers will be asked for their feedback automatically for the first 10 appraisals After which, completion of Form 6B is optional for Appraisers – For example, you may wish to use the feedback form to reflect on a particularly difficult appraisal

5. First 10x Appraisals, Feedback Form 6B will automatically appear for Appraisers, if: Interview date is reached; and Form 4 has been created Thereafter, it is optional via button Feedback Form automatically closes after 8 weeks Can edit, if needed, within this 8 week period

6. Questions on Feedback Forms for first 10x appraisals are based more on ratings Simple to complete – click Submit when finished When submitted, Feedback form is locked Questions on feedback forms thereafter are more reflective / allow free text comments

7. How the feedback is used GP Appraisers are required to undergo annual performance reviews with their Local Appraisal Adviser. System-collated Feedback reports are provided to both for discussion Secondary Care Appraisers may wish to review and reflect on the feedback received Local Appraisal Advisers / Leads (and NES) can review the collated (and anonymised ) Feedback reports for improving local processes NES uses the comparable data for annual reports None of the feedback reports are shared with 3 rd party agencies

8. Further support Medical Appraisal Scotland website: – www.appraisal.nes.scot.nhs.uk www.appraisal.nes.scot.nhs.uk – Resources, FAQ and other useful sections Local Administration teams: – Contact details on Medical Appraisal Scotland SOAR Helpdesk – Black Help box on right when logged into SOAR; – or SOAR@nes.scot.nhs.ukSOAR@nes.scot.nhs.uk Due to capacity issues we are unable to offer telephone support – You can request a call back via the Helpdesk – but we need detailed descriptions of the issue(s)