1. eDelivery Infrastructure day
User Journey – How can CEF help you set up your future eDelivery infrastructure?
29 November 2016
João Rodrigues Frade, DIGIT B4 Gianmarco Piva, DIGIT B4

2. 1 2 3 Agenda Introduction to eDelivery eDelivery in practice
Update on CEF Digital

3. Introduction to eDelivery1
Introduction to eDelivery

4. What happened before eDelivery Stakeholder Days 28/10/2016
TODAY
eDelivery Stakeholder Days
28/10/2016
Webinar - How can CEF help you set-up your eDelivery infrastructure?
12/09/2016
Webinar - Electronic Registered Delivery Service (ERDS) and the eIDAS Regulation
26/07/16
CEF eDelivery - What's In It For You
26/05/16
Information session on AS4 Profile
25/05/16
eDelivery Extended Expert Group
19/05/16
CEF Digital Presents at the AMA
More information on CEF Digital
Event Calendar

5. What is eDelivery?
PARTY
PARTY
eDelivery is a domain neutral message exchange infrastructure
Justice
Claims
Reports
eHealth
PARTY
PARTY
PARTY
Procurement
Invoices
Orders …
Decisions
Orders of Payment
Patient Summaries
PARTY
Complaints
Consumer Protection
eDelivery enables the exchange of electronic data and documents among public administrations, businesses and citizens in a secure, reliable and trusted way

6. A message exchange infrastructure is
PARTY
A message exchange infrastructure is
PARTY
A combination of a message exchange model, discovery model and security model on top of the internet, or of a private network, to exchange structured or unstructured information wrapped in a messaging envelope.
Data Exchange Agreements
Payload (structured/unstructured)
Message Exchange model
Topology
Messaging protocol
Integration approach
(Participant) Discovery model
Static vs. Dynamic
Security Model
Trust Circle
Security Controls
Network (public/private)
PARTY
Scope of CEF eDelivery
PARTY
PARTY
PARTY

7. eIDAS Electronic Registered Delivery Services (ERDS)
PARTY
eIDAS Electronic Registered Delivery Services (ERDS)
PARTY
Data Exchange Agreements
Payload (structured/unstructured)
eIDAS
Electronic Registered
Delivery Services (ERDS)
Network (public/private)
Source Art. 3 (36) ERDS means a service that makes it possible to transmit data between third parties by electronic means and provides evidence relating to the handling of the transmitted data, including proof of sending and receiving the data, and which protects transmitted data against the risk of loss, theft, damage or any unauthorised alterations.
PARTY
Scope of CEF eDelivery
PARTY
PARTY
PARTY

8. Reuse of eDelivery by CEF's sectorial projects
Building Block DSIs
eDelivery
eSignature
eID
eTranslation
eInvoicing
Sector Specific DSIs
Europeana*
DG CONNECT
Safer internet*
DG CONNECT
Public open data
DG CONNECT
ODR
DG JUST
eHealth
DG SANTE
eProcurement
DG GROW
EESSI
DG EMPL
EU e-Justice portal
DG JUST
BRIS (ECP)
DG JUST
Cybersecurity
DG CONNECT
eTranslation
DGT
Commitment to analyse
Commitment to reuse
Reusing

9. Reuse by projects (without CEF funding)
Building Block DSIs
eDelivery
eSignature
eID
eTranslation
eInvoicing
Sector Specific DSIs
FLUX
DG MARE
CISE
DG MARE
eParticipation
DG CONNECT
EU-CEG
DG SANTE
TRACES
DG SANTE
LRI
DG JUST
EUGO
DG GROW
UUMDS
DG TAXUD
ECRIS
DG JUST
PNR
DG HOME
Tachonet
DG MOVE
CISP
COUNCIL
Commitment to analyse
Commitment to reuse
Reusing

10. CEF eDelivery is not a one-size fits all solution
eDELIVERY MESSAGING INFRASTRUCTURES
ePROCUREMENT
eJUSTICE
MESSAGE EXCHANGE MODEL
TOPOLOGY
4-corner model
Your choice
PROTOCOL
PEPPOL AS2 profile
e-SENS AS4 profile
e-SENS AS4 profile recommended
INTEGRATION APPROACH
Service Providers (Market)
Specific Connector
DISCOVERY MODEL
Dynamic
Static
SECURITY MODEL
TRUST CIRCLE
PKI
Mutual trust
SECURITY CONTROL +
Liberal inner security
Inner security with
connector
Your CEF eDelivery implementation
SCOPE OF CEF eDELIVERY

11. CEF eDelivery Components
MESSAGE EXCHANGE MODEL
KEY SPECIFICATIONS
Access
Point
e-SENS AS4 profile of the ebMS3/AS4 OASIS Standards
PEPPOL AS2 profile of AS2 and SBDH (for the eProcurement only)
The approach employed by eDelivery is to promote the use of existing technical specifications and standards rather than to define new ones. The profiling work of e-SENS and PEPPOL on these standards, i.e. constraining configuration choices, is equally taken on board.
Security
Controls
ETSI – Electronic Signatures and Infrastructures profile
ETSI REM for evidences
Connector
SECURITY MODEL
DISCOVERY MODEL
Service Metadata Locator (SML)
Service Metadata Publisher (SMP)
e-SENS Profile based on the OASIS BDXL Specification
e-SENS ebCore Party ID Profile
e-SENS Profile based on the OASIS BDX-SMP Specification

12. Approach to link eDelivery and eIDAS regulation
Requirements from the eIDAS regulation (technology neutral)
Standards and Technical Specifications
e-SENS Profiles | Implementation Guidelines
Implementation Guidelines
with security Controls
OASIS AS4
OASIS SMP
Software Vendors and Service Providers
Requirements
Solutions
mapping

13. Deploying CEF eDelivery – today’s focus
Domain Owner
Participants in eDelivery Messaging Infrastructure
ELICIT requirements
DESIGN
eDelivery infrastructure
DESIGN
eDelivery infrastructure
SELECT
eDelivery
solutions
DEPLOY
eDelivery
solutions
INTEGRATE
OPERATE
eDelivery
solutions
PHASE
with backend(s)
with partners
Technical Specifications
Documentation (COD, SOD, … )
Documentation (COD, SOD, … )
List of Software solutions
Service Desk
Connectivity Testing
Service Desk
Onboarding
SDD
SML Service
Training and deployment
CEF eDelivery Community
CEF TEAM
Self-Assessment tool
PKI Service
Open source
Open source
Attend workshops •
Complete self-assessment tool
Identify business requirements
Carry out feasibility study
Message exchange model •
Discovery model
Design security model
Design the integration approach
Proof of Concept (optional)
Assess OSS projects
Customise/ extend solution
Deploy components •
Configure components
Integrate with eDelivery Access Point •
Perform Integration testing
Perform Pre-production testing
Participate in Connectivity testing •
Perform Pre-production testing
Hosting •
Maintenance
YOUR TEAM
Commercial solution
Commercial solution
Assess Vendors
Buy solution
Hosting •
Fees
Custom built
Custom built
Build solution
Hosting •
Maintenance

14. 2
eDelivery in practice

15. EU Common Entry Gate for tobacco products - DG SANTE
Reuse case study
EU Common Entry Gate for tobacco products - DG SANTE
Under the Tobacco Products Directive (2014/40/EU, manufacturers and importers of tobacco products, e-cigarettes and refill containers have to submit key information to the authorities in the Member States in which they plan to market the products.
January 2016
May 2016
November 2016
Project
Start
Legal
Deadline
Service
Available
Timeline
Milestones

16. EU Common Entry Gate for tobacco products - DG SANTE
Reuse case study
OASIS AS4*
Any Protocol
EU Common Entry Gate for tobacco products - DG SANTE
EU-CEG Backend
* According to CEF's implementation guidelines
Secure hosting
Key challenge
Security
Internet
Key challenge
Diverse Landscape
  AS2
  WS
  REST
  FTP
  …
  Small Tobacco Companies
  Tobacco Company
  Tobacco Company
  Tobacco Company
  Tobacco Company
  Tobacco Company

17. EU Common Entry Gate for tobacco products - DG SANTE
Reuse case study
EU-CEG Backend
OASIS AS4*
Any Protocol
* According to CEF's implementation guidelines|
EU Common Entry Gate for tobacco products - DG SANTE
e-TrustEx (Connector)
eDelivery
Access
Point
Message Integrity
Message Confidentiality
Sender/ Addressee Identification
Time Reference
Internet
Proof of Send/Receive
for Small Tobacco Companies
eDelivery
Access Point
eDelivery
Access Point
eDelivery
Access Point
eDelivery
Access Point
eDelivery
Access Point
  Tobacco Company
  Tobacco Company
  Tobacco Company
  Tobacco Company
  Tobacco Company

18. EU Common Entry Gate for tobacco products - DG SANTE
Reuse case study
OASIS AS4*
Any Protocol
* According to CEF's implementation guidelines|
EU Common Entry Gate for tobacco products - DG SANTE
EU-CEG Backend
e-TrustEx
(Connector)
More information
Conformant Solutions >
eDelivery Conformant Access Points
Conformant
Ongoing
DOMIBUS
FLAME
eDelivery
Access
Point
HOLODECK
IBM
LAURENTIUS
MENDELSON
Internet
RSSBus
eDelivery
Access Point
eDelivery
Access Point
eDelivery
Access Point
eDelivery
Access Point
eDelivery
Access Point
  Tobacco Company
  Tobacco Company
  Tobacco Company
  Tobacco Company
  Tobacco Company

19. Reuse case study
Services provided by CEF to the EU Common Entry Gate for tobacco products
Market & Partners
Service
PKI
Support
OPERATIONS
SERVICES
Connectivity Testing
(PRE) OPERATIONS
Access Point
Access Point
SOFTWARE
SAMPLE SOFTWARE
COMMERCIAL/ OPEN SOURCE
OASIS technical specifications
Implementing Guidelines
CEN/ETSI Standards
Inception
TECH SPECS / STANDARDS

20. * 40% to 50% performance gains
Benefits of reuse
SIMPLIFICATION AND
EASIER MOBILITY
OF HUMAN RESOURCES
Once building blocks become prevalent over custom built solutions
REDUCED
COSTS
By benefiting from the services provided by CEF and proven technology
* 20% to 40% cost savings
IMPROVED
PROCESS EFFICIENCY
Value-add time
Total lead time
* 40% to 50% performance gains
* JOINT RESEARCH PAPER BETWEEN GARTNER RESEARCH AND THE MIT

21. 3 Update on CEF Digital Will go through Services now available
Improvements coming in the next few months
How we will move forward

22. ec.europa.eu/ cefdigital
First of all, who has never heard of CEF Digital?
Who has it in his / her bookmarks bar?
ec.europa.eu/cefdigital is the central hub for all the information and services around eDelivery.

23. A number of services are available now on CEF Digital
New
to eDelivery
Considering
eDelivery
Implementing
eDelivery
USERS MATURITY
Understand the business and technical benefits of eDelivery
Discover Section / Intro document
How it works / Tutorial presentation
Onboarding team
Webinars
Define business requirements and build own business case
How it works / Tutorial presentation
Self assessment tool
Cost model (coming soon)
Webinars
Get help and guidance throughout the implementation
Service Offering descriptions and synopsys
Technical specifications
Service Desk
Demo for training and deployment
NEED
RESOURCES
We released it in April 2016, with a set of resources, like documentation, that we have been enriching ever since.
In the past few months, we started improving the portal by making it more useful and relevant for its users.
We started by addressing the needs of users with different levels of maturity towards an eDelivery implementation: users who never heard of edelivery, users considering an implementation, or users already implementing edelivery
For each group, we offer a set of information, services, and tools.

24. Service available now Focus Webinars
New
to eDelivery
USERS MATURITY
Understand the business and technical benefits of eDelivery:
Discover Section / Intro document
How it works / Tutorial presentation
Onboarding team
Webinars
Webinars

25. Service available now Focus Self assessment tool
Considering
eDelivery
Implementing
eDelivery
Define your requirements and build your business case using:
How it works / Tutorial presentation
Self assessment tool
Cost model (coming soon)
Webinars
Throughout your implementation eDelivery offers:
Service Offering descriptions and synopsis
Technical specifications
Service Desk
Demo for training and deployment
Self assessment tool

26. Service available now Focus Service offering description and synopsis
Implementing
eDelivery
Introduction
USERS MATURITY
Purpose of the Service
Throughout your implementation eDelivery offers:
Service Offering descriptions and synopsis
Technical specifications
Service Desk
Demo for training and deployment
Users
Scope
Service Offering descriptions and synopsis
Benefits
Roles and Responsibilities
How to use the service
Terms and Conditions

27. Improvements to CEF Digital are coming soon
New
to eDelivery
Considering
eDelivery
Implementing
eDelivery
USERS MATURITY
Engaging new users by presenting technical & business benefits in simple terms
Presenting a wide range of success stories to build confidence in potential users
Accessing the right resources, at the right time
CHALLENGE
Simple communication tailored to different stakeholders:
Policy officers
Technical Architects
Business developers
Citizens
Clearly illustrate existing eDelivery success stories:
EU-CEG
ODR
BRIS
eJustice
Design tailored journeys on the portal for:
European Projects
Software Vendors (to become conformant)
Service Providers
SOLUTION
ODR protoype
eDelivery prototype
As we said, we are improving CEF Digital to better support the 3 types of users

28. Co-creation moving forward: how you can help
Tailored
Journeys
Feedback on the journeys we are building;
Please give us your input!
Success
stories
Building rich case studies that provide insights to save others time
Simple Communication
Help us contiunally simplify language and develop tailored content:
JAN
FEB
MAR
Read and share the success stories
Highlight and comment via Confluence
Alpha
Beta
Ask for more information or clarifications
Use the ’Problem with this page’ for suggestion Go
Live
Help us build the next success stories
Provide us with your input in the eDelivery user community
All these services and more are available right now to you

29. Conclusions
We believe CEF Digital should be continuously improved to take advantage of the lessons learned and the collective intelligence of everyone in the eDelivery community.
We look forward to hearing insights from:
Teams that have implemented eDelivery in their projects like the EU-CEG project
Teams considering using eDelivery in their next project
People who are entirely new to eDelivery
Industry building software or providing services some of who will share their stories tomorrow
The eDelivery Governance body
The CEF eDelivery team
We realise you are busy, thank you for coming today and for any contributions you can offer moving forward
Future projects will benefit from the lessons learned
The more people contribute, the more useful the portal will become
Let’s keep connecting Europe and delivering more digital public services faster to the people and businesses of Europe.
Thank you for your attention

30. Find out more on CEF Digital
Directorate-General for Informatics
DG CONNECT
Directorate-General for Communications Networks, Content and Technology
ec.europa.eu/cefdigital