1. VT Fault Codes are Classified into 3 Categories Based on Urgency:
VT Fault Code Classifications
VT Fault Codes are Classified into 3 Categories Based on Urgency:
#1. Service Info (SI): Information only – No action required
No s are sent on SI faults
#2. Service Soon (SS): Check when convenient – Not Urgent
Advises operator/dispatch to check when convenient
An automatic notification will be sent every 60 days on SS faults
SS designation will be stated in the subject line of the
#3. Service Now (SN): Requires immediate action
Detroit Customer Support Center (CSC) is also alerted
CSC sends follow up with service/parts recommendations after
first notification
An automatic notification will be sent every 72 hours on SN faults
SN designation will be stated in the subject line of the
Service Info
Service Soon
Service Now
Detroit CSC