1. DOXEY’S “IRRIDEX”
direct link between increased community irritation & continual tourism development

2. EUPHORIA APATHY ANNOYANCE ANTAGONISM
Initial phase of development, visitors & investors welcome, little planning or control mechanism - exploration
Visitors taken for granted, contacts between residents & outsiders more formal (commercial), planning concerned mostly with marketing
APATHY
Saturation points approached, “hosts” have misgivings about tourism, policy makers attempt solutions via increasing infrastructure (rather than limiting growth) - critical on butlers curve
ANNOYANCE
Irritations openly expressed, visitors seen as cause of all problems, planning now remedial but promotion increased to offset deteriorating reputation of destination
ANTAGONISM