1. The Role of Risk Management in VAT Administration

2. Topics Covered Introduction Where are we? Challenges Way Forward
Conclusion

3. Introduction
Risk Management has been in use in MRA especially in Audit Case selection.
Risk Management has now been adopted to be part of the Organisation Strategic Plan.
Creation of Enterprise-Wide Risk Management Unit to manage MRA’s Risks.
MRA has adopted an ERM process based on ISO 31000:2009 which is an international standard.
A Policy on ERM was approved by the Board of Governors and has been adopted.

4. MRA Organizational Structure

5. Where are we?
Use of traditional way in managing risks e.g. Focusing on persistently excess VAT returns, non-filers.
Head office supervision on quality of audits and output.
A risk register has been created and their mitigating factors for all Divisions (Revenue & Support)
Created a new section within DTD to champion in Risk Mgt.
Training of All staff in ERM is being conducted in phases.

6. Risk Differentiation Framework

7. Challenges
Failure to use ICT systems to identify risky taxpayers due to manual systems of record keeping.
Low uptake by staff on the new concepts in risk management.
Low awareness of ERM.

8. Way Forward
To develop comprehensive compliance strategies by tax segment and industry / sector.
Expand the risk parameters using the Risk Differentiation Framework.
Embedding the Risk Management culture in the Division.
Review the Divisional Risk Register.

9. Conclusion
VAT collection growth has been achieved by managing risk of use of parallel records through use of the EFDs.
Increase in issue –oriented audits has reduced risk of over-claiming input VAT.
Audits are more focused due to risk based case selection.
Tools for risk analysis have been developed and are in use in operational offices.
Training of staff in ERM is being conducted in phases.

10. End Of Presentation Thank You