1. Professionalism Discussion Session
HSGD Agency Training

2. Professionalism Discuss
Team Work – How would you rate the following factors as important: harmony, accountability, inclusiveness, need, diversity, creativity, leadership, desire, and respect?

3. Professionalism Discuss
Accountability – What can each employee, at any level in the organization do to help create an organizational culture of accountability?

4. Professionalism Discuss
Problem Solving – What promotes effective problem solving?
What can prevent or get in the way of effective problem solving?

5. Professionalism Discuss
Leadership – How do you measure this quality in our organization? What do you consider leadership … power, results, fear, respect, knowledge, dependability, … ?

6. Professionalism Discuss
Conflicts/Disagreements – How do these effect people differently? How does this relate to respect and professionalism?

7. Professionalism Group Recommendations:
The last five minutes of this session is for the participants to list suggestions for improving professionalism in our agency. Submit suggestions (flip chart paper or loose leaf paper) to Training with the Sign-In Sheet.
These suggestions will be forwarded to QA and will be incorporated in future training activities.