1. What’s Next for Whole House Energy Program Designs?
Suzanne Sebastian,
Delaware Sustainable Energy Utility
Katherine Johnson,
Johnson Consulting Group

2. A bit of Background
DESEU: Non-profit organization offering a one-stop resource
Home Performance with Energy Star since 2010
HP Program Evaluation & Benchmarking Study in 2016

3. Whole House Energy Program Design
Great Idea
Holistic Approach
Deep Savings Opportunities
Difficult to implement
Lots of moving parts
Concerns about costs
Results in lower participation

4. Challenge: How to simplify the program design
Results
Adapting
Evolving

5. Numbers of Interviews Completed
HPwES Sponsors/Former Sponsors 3
DOE Staff 3
HPwES Implementers 2
Subject Matter Experts 2
Total 10

6. Home Performance with ENERGY STAR in 2016
(Source:

7. Rebate strategies: prescriptive to a performance-based approach
This change is already occurring in several HPwES Programs, including those offered by EmPOWER Maryland and Focus on Energy. Other program sponsors are also considering making these changes as a way to increase the focus on more comprehensive energy efficiency projects.

8. HPwES program offerings consolidated under one umbrella.
Several programs are already simplifying by moving offering of a “one-stop-shop” offering programs to customers regardless of their income level.
Examples include NYSERDA which work with one pool of approved contractors and it will serve as one point of entry for customers.

9. Encouraging more HVAC contractor participation.
Many HPwES programs are actively recruiting HVAC contractors.
This new strategy is allowing customers to pursue HVAC upgrades first, or in conjunction with air and duct sealing installations.
This approach may lead customers to install more comprehensive retrofits.

10. Offering concierge-type models to assist customers.
Support
High-touch models
NYSERDA’s Assisted HPwES Program’s increased participation among low income households because they received ongoing support from the local CBOs.
Idaho Power’s Weatherization Solutions Program relies on installers from four private contracting firms.

11. Creating specific measure bundles that include financing and rebates.
Decision
Costs
Rebates
Financing

12. DESEU’s Approach Now & Going Forward
Concierge Service - Delaware Home Energy Advisors
More HVAC HVAC plus Home Audit gets rebates
Umbrella Program - HP, Assisted HP, Downtown HP
Bundled Offering - Rebates plus financing seamlessly
NOW
Concierge Service - Contractor Ranking & Rating System
Umbrella Program - Adding Home Energy Check ups
Future

13. For More Information
Suzanne E. Sebastian Program Manager Delaware Sustainable Energy Utility Website:
Katherine Johnson President Johnson Consulting Group Website: