1. Understanding How Human, Communication, and Technology Factors Influence Effective and Efficient Electronic Health Records (EHRs) Use .
Brenda L. Berkelaar, PhD, Dean Jay M. Bernhardt. PhD, MPH, Elizabeth Glowacki, PhD & Claire Schneider, MA

2. Key Findings PLACE Need for shared information anchor
TRUST Different trust based on healthcare experience
WORKFLOW Approach EHR as work around or work anchor
TEAM Shifting patterns of interprofessional communication
PLACE Need for shared information anchor
Key Findings

3. Implications PLACE Need for shared information anchor
TRUST Different trust based on healthcare experience
WORKFLOW Approach EHR as work around or work anchor
TEAM Shifting patterns of interprofessional communication
PLACE Need for shared information anchor
Use Communication and interface
DESIGN to highlight key info
TRAIN for info literacy
Craft POLICY for info sharing across orgs
DESIGN system to leverage trust
TRAIN EHR as part of workflow
DESIGN using user data
Customize POLICY for care context
TRAIN for system-level interprofessional communication with tech

4. Going Forward
PUBLISH results for scholarly and industry audiences including Health Communication Certificate program
REPORT results to organizational leadership and IT
TEST hypotheses generated by data in similar and different healthcare contexts
By organization
By specialty
By topic
COLLABORATE with interested practitioners
Continue to CONNECT practitioners with researchers who have complementary interests and skills