1. Troubleshooting Common Error / System Messages
Occasionally, you may receive error messages or System Messages when attempting to do an inappropriate action in a Task List. The following slides will help you troubleshoot common errors or system messages. 1

2. Task Previously Charted
Error:
<Task> on <patient> has been charted previously by <personnel>.
Action:
Someone is attempting to modify a task at the same time that you are. Contact the user. 2

3. Current Patient View Deleted
Error:
The current patient view has been deleted. Please attempt to define the patient view again.
Action:
Your current patient list has been removed. Select a new patient list to retrieve tasks. 3

4. You Are Not Authorized Error:
You are not authorized to chart the task, <task>.
Action:
Your position is not defined to be allowed to chart the task. 4

5. In Another Status Error:
The task <task> is in a <task status> status. Continue?
Action:
You are attempting to chart a task that is not in a Pending/In Process/Completed status. If you still want to chart the task, click Yes. 5

6. Does Not Allow Detail or Modify
Error:
The selected task or combination of tasks does not allow detail or modify charting.
Action:
You double-clicked to perform detail/modify charting when there were a combination of tasks selected that do not all allow this form of charting. Deselect all the tasks and reselect only the ones that are allowed to be detail charted. 6

7. No Patients
Error:
The selected patient view does not contain any patients. The Task List will default to the previous patient list.
Action:
The patient list selected contains no patients. Select a different patient list. 7