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Voice User Interface Improved Greetings Cisco Unity Connection 1.2

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Presentation on theme: "Voice User Interface Improved Greetings Cisco Unity Connection 1.2"— Presentation transcript:

1 Voice User Interface Improved Greetings Cisco Unity Connection 1.2
Mike Maas Unified Communications Business Unit (UCBU) May 2006

2 Improved Greetings Overview

3 Improved Greetings Overview
Prior Menu Structure slowed greetings access Flattened conversation to allow commands from Main Menu Standard, Busy, Alternate, Holiday, Closed, Internal

4 Improved Greetings Demonstration

5 Improved Greetings Improved Greetings (User) Play (TYPE) Greeting
Play my Greeting Play Alternate Greeting Record (TYPE) Greeting Record my Greeting Change the Holiday Greeting Enable/Disable Greeting Turn on my Busy Greeting Turn off my Internal Greeting Greeting Defaults Use the default for my greeting Use nothing for my Standard Greeting Greetings Help

6 Improved Greetings Administration

7 Improved Greetings Administration Configuration
Greetings configuration through the SA/CPCA

8 Improved Greetings Troubleshooting

9 Improved Greetings Troubleshooting Diagnostics

10 Presentation_ID © 2003 Cisco Systems, Inc. All rights reserved. 10 10 10


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