1. Direct Payment Financial Monitoring – The Doncaster Experience
Anthony Patterson – Business Development Manager

2. Background Financial Monitoring Resources Financial Monitoring Tasks
Limited Use of Pre-Payment Cards
Social Care Culture
Internal Audit Finding

3. Tackling Financial Monitoring Backlog
Administration – Chasing Bank Statements
Administration – Update Calculation Sheet
Audits
Risk Assessment – RAG Rating
Pre-Payment Cards
Dedicated Social Care Practitioner
Outstanding Debt
Performance Management and Reporting

4. Weekly Statistics Totals by Colour Colour Total Audit Required
Colour
Total
Audit Required
Audit Not Due
Total % not due
Total % Green
Green
420 10
410
Amber
149 36
113
Red
132 96
New 55 15 40
Totals
756
157
599
79.23%
55.56%
Totals by Doc Type
Doc Type
PBBANK
211 32
179
PBDPA
288 58
230
PBMAN
257 67
190

5. Financial Monitoring – Audits Not Due

6. Financial Monitoring - % green

7. Debt Raised and Reasons
Number Raised
Debt Raised
Client Contribution
206
426,992.27
Excess Balance
457
989,814.44
Final Balance
177
448,341.66
Mis-spent Money
103
376,611.88
Mixed 44
312,968.50
No Bank Statements
102
981,594.27
Blanks (unclear) 1
1,192.88
Total
1090
3,537,515.90

8. Key Events
Oct 15 – Adults Financial Monitoring transferred to Finance and Corporate Services
Jan 16 – Pre-Payment Cards – Preferred method of payment
June 16 – Backlog of annual reviews cleared
Oct 16 – New Domiciliary Care Contract
Feb 17 – Childrens Financial Monitoring transferred to Finance and Corporate Services
July 17 – Backlog of Childrens reviews cleared
Nov 17 – Pre-Payment Card Transfer

9. Current Developments
Financial Monitoring Outcome Recorded on Carefirst
Pre-Payment Card Supplier Transfer
Access to Managed Account Providers Pre-Payment Card transactions
Money Management & Direct Payment Support Specification

10. Future Developments:
Co-ordinate timing of Social Care and Financial Monitoring reviews
Roll Out of Pre-Payment Cards to existing bank accounts
Doncaster Integrated Peoples Solution
CCG Fully Funded Cases – Information Sharing Agreement
4 weekly payments – Adults
Annualised budgets – Children’s – 4 weekly payments
Money Management Tender