1. Chapter Ten: 10.1 PLANNING CHANGE
INTRODUCTION
THE MEANING OF PLANNING
PLANNING FOR CHANGE
PLANNING IN DIFFERENT CULTURES
PLANNING IN AN UNSTABLE ENVIRONMENT
IMPLICATIONS FOR THE MANAGER
SUMMARY
EXERCISE.

2. Chapter Ten: 10.2 THE CLASSIC PLANNING MODEL
(1) OBJECTIVE: proposing an objective for change
(2) DATA: collecting relevant data
(3) ANALYZING: analyzing the data and projecting past and present conditions into the future
(4) ALTERNATIVE PLANS: designing a set of alternative plans
(5) SELECTING: selecting the best alternative
(6) IMPLEMENTING: implementing the selected alternative
(7) MONITORING: monitoring and evaluating the implementation stage
(8) MODIFICATIONS: making necessary modifications.

3. Chapter Ten: 10.3 CONDITIONS FOR IMPLEMENTING A CHANGE PLAN
a. There is a perception that change is needed because
1. Levels of dissatisfaction are intolerably high; OR
2. A significant threat arises which cannot be tolerated; OR
3. An opportunity arises which cannot be overlooked
b. Senior members of the organization believe that change is possible
c. A specific change can be formulated
d. The proposed change is welcomed

4. (10.3) e. Initial implementation procedures can be identified
f. Resources for implementing the change are available
g. Persons affected by implementation processes can be motivated
h. Environmental forces are supportive of change
i. The likely cost of change appears less than the cost of
1. continuing under present conditions; OR
2. failing to meet the threat; OR
3. failing to exploit the opportunity.

5. Chapter Ten: 10.4 PARTICIPANTS involved in the political process of planning include
the PLANNER
the CHAMPION is a person with authority, who secures support at senior levels
SUPPORTERS
NEUTRALS
OPPONENTS
CHANGE AGENTS responsible for implementing the plan

6. (10.4) MANAGERS who run the company during and after implementation
AFFECTED PERSONS who will live with the consequences of the change
PERSONS IN THE ENVIRONMENT, including customers, suppliers
OTHER STAKEHOLDERS.

7. Chapter Ten: 10.5 MODEL FOR COMMUNICATING THE PLAN
TO WHOM should (different aspects of) the plan be communicated?
WHO should communicate with each of these persons?
WHAT aspects of the plan should be communicated to each?
These include
the REASONS for making the change;
the LIKELIHOOD of success;
DETAILS of the change process; procedures;

8. (10.5) responsibilities; resources available.
implications for TRAINING.
how forces in the ENVIRONMENT can be
expected to respond
the COSTS of change as opposed to the
costs of not changing.
WHEN should the plan be communicated?
WHERE should the plan be communicated?
HOW should the plan be communicated?
What medium and style is appropriate?